Last update: December 12, 2023
This Privacy Policy describes the data that we process to support GoodNovel apps, websites, and related services offered by GoodNovel (“GoodNovel”). You can find additional tools and data in the GoodNovel settings. It explains our practices concerning the personal data we collect from you, or that you provide to us, in connection with GoodNovel. If you do not agree with this policy, you should not use GoodNovel. GoodNovel is provided and controlled by Singapore New Reading Technology Pte Ltd., with its registered address at 8 Burn Road #04 - 04Trivex, Singapore, 369977. ("we"or "us"). If you have any questions about how we use your personal data, please contact contact@goodnovel.com.
1. Data Collection
The type of data that we collect and process is dependent on how you use GoodNovel. For instance, the data we collect from the reader on GoodNovel is not the same as that from the author who publishes the novel on GoodNovel. Even if you don't have an account, if you use GoodNovel, we'll be able to collect some data about you.
The data we collect and process as follows:
I. Your Operation and Data you provide
On GoodNovel, you can read or publish novels, make comments, and purchase coins for charged chapters and so on. We will collect the operation that you may perform on GoodNovel and the data you provide, such as:
• the content you create, for example novel or comments;
• the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation;
• the type of content that you read or comment;
• the application and function you use, and your operation during this;
• the purchase or other transactions you do including the credit card data;
• the time, frequency, and duration of your operation.
Data under special protection
You can choose to provide data about your age, gender, address, and email address. These and some other types of data may be specially protected under the laws of your jurisdiction.
II. Application, Browser and Device Data
We will collect and receive data about the different devices you use and how you use these devices, and the data that comes from these devices.
The device data that we collect and receive including:
• the device and software that you currently use, and other device characteristics;
• the data that your device links to the Internet, including your IP address;
• the data that is collected by Cookie (specified on Section 2) and other similar techniques.
III. Data that comes from Business Partner, Supplier and Third Party
We will collect various data and operations that you are on or out of GoodNovel from business partner, supplier and third party. For example, we will collect your device data, your using application and the advertisement you view. Furthermore, a business partner will share us some other data, such as your email, third-party account data.
2. Cookie
Cookies are small pieces of text used to store data on web browsers. Cookies are used to store and receive identifiers and other data on computers, phones and other devices. Other technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".
We use cookies if you have a GoodNovel account, use GoodNovel, including our website and apps, or visit other websites and apps that use GoodNovel. Cookies enable GoodNovel to offer GoodNovel to you and to understand the data that we receive about you, including data about your use of other websites and apps, whether you are registered or logged in or not.
We use cookies to:
• Verify log-in data.
• Track traffic flow and patterns of travel in connection with the Services.
• Understand the total number of visitors to the Services on an ongoing basis and the types of devices.
• Monitor the performance of the Services and continually improve it.
• Customize and enhance your online experience.
• Provide customer service.
You have the right to choose whether to accept cookies or not. However, please note that if you choose to refuse cookies. Certain parts of GoodNovel may not work properly if you have disabled browser cookie use. Please be aware that these controls are distinct from the controls that GoodNovel offers you.
Most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) are initially set up to accept cookies and allow you to change your cookie settings. These settings will typically be found in your browser’s “options” or “preferences” menu. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
3. The Ways and Purpose of Data Processing
The types of data we process and the purposes and ways we process it are as follows:
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The purpose and ways that we process your data for and by |
The type of data we use (specified in Section 1). The actual data we use will depend on your actual situation, but may include the following data: |
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Providing GoodNovel involves collecting, storing, sharing, analyzing, reviewing, and collating data when necessary, and in some cases using not only automated processing techniques but also a manual (manual) review process to accomplish the following purposes: •Creating and maintaining your account and personal homepage; • Promoting content presenting; • Providing the comments function; • Offering the commercial novels; and • Carrying out an analysis. We also use the available data to develop, study, and test GoodNovel improvement. The data we have is used for the following purposes: • Knowing if GoodNovel is working properly; • Solving issues and correcting exceptions; • Testing New Features; • Acquiring feedback for GoodNovel or functions.
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Your Operation and Data you provide • the content you create, for example novel or comments; • the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation; • the type of content that you read or comment; • the application and function you use, and your operation during this; • the purchase or other transactions you do including the credit card data; • the time, frequency, and duration of your operation. Application, Browser and Device Data • the device and software that you currently use, and other device characteristics; • the data that your device links to the Internet, including your IP address; • the data that is collected by Cookie (specified on Section 2) and other similar techniques. Data that comes from Business Partner, Supplier and Third Party (You can control GoodNovel’s action to use the business partner data to make a personalizing advertisement) |
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We will process your relative data we control and use an automated processing technique, in some cases take a manual (manual)review process to accomplish the following purposes: • Verifying accounts and operations; • Investigating suspicious activity; • Verifying accounts and operations; • Anti-piracy operation; •Detecting, preventing and combating harmful or illegal activities; •Monitoring and preventing spam, as well as other security issues and bad experiences. |
Your Operation and Data you provide • the content you create, for example novel or comments; • the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation; • the type of content that you read or comment; • the application and function you use, and your operation during this; • the purchase or other transactions you do including the credit card data; • the time, frequency, and duration of your operation. Application, Browser and Device Data • the device and software that you currently use, and other device characteristics; • the data that your device links to the Internet, including your IP address; • the data that is collected by Cookie (specified on Section 2) and other similar techniques. Data that comes from Business Partner, Supplier and Third Party |
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Processing your data that is specifically protected by the law, so that we can share it with others you permit, in order to better serve you. For this purpose, we collect, store, and publish data, and process it automatically or in some cases by hand (manually). |
Your Operation and Data you provide • the data about your age, gender, address, and email address which may be specially protected under the laws of your jurisdiction and be provided by you when you register an GoodNovel account. |
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Transfer, store, or process your data across borders, including with the United States and other countries. Because GoodNovel operates on a global scale, with our users, partners, suppliers and employees all over the world, it is necessary for us to communicate data for the purpose of maintaining, analysis and improvement GoodNovel. |
Your Operation and Data you provide • the content you create, for example novel or comments; • the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation; • the type of content that you read or comment; • the application and function you use, and your operation during this; • the purchase or other transactions you do including the credit card data; • the time, frequency, and duration of your operation. Application, Browser and Device Data • the device and software that you currently use, and other device characteristics; • the data that your device links to the Internet, including your IP address; • the data that is collected by Cookie (specified on Section 2) and other similar techniques. Data that comes from Business Partner, Supplier and Third Party |
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Share your contact details, personal data, or other data with a third party. The type of data you want to share will be different according to what you require us to share. For example: When you instruct us to pay your proceeds by PayPal, we will share your PayPal account data or other data you may allow in order to be able to pay successfully. |
Your Operation and Data you provide • the content you create, for example your name, bank account number, email, address and so on; |
4. Data Sharing
We will never sell any of your data to anyone, and we require partners and third parties to follow the rules that define how they are allowed and prohibited from using and disclosing the data we provide.
Specifically, we share data with the following third parties:
(a) We work with third-party partners who help us improve GoodNovel, which makes it possible to operate our companies and provide services to people around the world.
(b) We do not provide any personally identifiable data
(c) to these third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.
(d) Members, subsidiaries, or affiliates of our corporate group, make GoodNovel improving and optimizing.
(e) Law enforcement agencies, public or tax authorities or other organizations if legally required to do so.
5. Data Security
We take reasonable and appropriate technical and organizational measures to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, the transmission of data via the internet is not completely secure and we cannot guarantee the security of your data transmitted via the Platform; any transmission is at your own risk. To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.
6. Data Management or Deleting and Your Rights Exercising
We provide the following tools for viewing, managing, downloading, and deleting your own personal data. You can also visit the Settings page of the product you are using to manage personal data. In addition, you may have other privacy rights under applicable law.
You can use Personal Center, or open the client, click "My" - "Contact Customer Service", and then contact the customer service by email contact@goodnovel.com to exercise your rights.
I. View and manage your personal data
You are entitled to access, view and manage your personal data via Personal Center, or open the client, click "My" - "Contact Customer Service", and then contact the customer service by email contact@goodnovel.com.
II. Delete your personal data or your account
If you want to remove your personal data, you can:
• Search for and remove certain personal data
We have provided you with a series of tools that will help you delete certain personal data. For example, you can use the Delete button to remove books from the shelf. You can remove the comments by clicking the Delete button. Once the comments are removed, other users will not be able to see them anymore.
• Remove your account permanently
You can contact us by e-mail at @ goodnovel.com to ask for your account to be removed.
Once your account is removed, we will no longer supply you with any products or services. We will remove your personal data at your request, except as otherwise required by the law.
We will help you to remove your account data and delete your payment records for unlock chapters. If you permanently remove your account, you cannot reactivate it, and you cannot retrieve your reading, spending, or unlocking records, including the balance of your top-up voucher.
III. How long does it take to delete your personal data?
The time required for deletion varies; for example, deleting your personal data is instantaneous and will be removed immediately. Deleting the account must not last more than 15 days from the date of receipt of the request. If you do not like it, please contact the customer service department and complain.
You can use Personal Center to view your personal data or click "My" - "Contact Customer Service". You can inquire, correct, delete, cancel user account, and revoke authorized user's operation by contacting client. For safety reasons, you might want to submit a written request. Or some other way to prove your identity. You may be required to confirm your identity before you proceed with your application.
A reply will be sent to you within 15 working days. If you don't like it, feel free to contact customer service to complain.
7. Age Restrictions
GoodNovel is not developed for children. This Platform is not directed at children under the age of 12 or equivalent minimum age in the relevant jurisdiction. If you believe that we have personal data about or collected from a child under the relevant age, please contact us at contact@goodnovel.com.
Users between 12 and 18 (each a “Teen”) may not access or use the Service unless (i) both the Teen and their parent or legal guardian have first agreed to these Terms of Service; and (ii) the Teen uses an account established by their parent or legal guardian, under such parent or guardian’s supervision, and with such parent or guardian’s permission. If you permit a Teen to use the Services, you hereby agree to these Terms of Service on behalf of both yourself and the Teen. You further agree that you are solely responsible for any and all use of the Service by your Teen regardless of whether such use was authorized by you.
8. Data Retention Time
We retain your data for as long as it is necessary to provide you with the service or fulfill the transactions you have requested or authorized. Where we do not need your data in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data, including to comply with our legal obligations, enforce our agreements, resolve disputes, and as necessary for the establishment, exercise or defense of legal claims.
You can delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of the Platform. After you have deleted your account, we may retain certain data in an aggregated and anonymized format.
9. Changes of this policy
We'll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Products.
10. Complaints
In the event that you wish to make a complaint about how we process your personal data, please submit your complaint via email at contact@goodnovel.com. We will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.
11. Contact
If you have questions about this policy, you can contact us as described below.
Contact Us
You can contact us by email or by mail at:
contact@goodnovel.com
GoodNovel, Privacy Office,
VENTURE DRIVE #11-31 VISION EXCHANGE SINGAPORE (608526)
Last update: December 12, 2023
This Privacy Policy describes the data that we process to support GoodNovel apps, websites, and related services offered by GoodNovel (“GoodNovel”). You can find additional tools and data in the GoodNovel settings. It explains our practices concerning the personal data we collect from you, or that you provide to us, in connection with GoodNovel. If you do not agree with this policy, you should not use GoodNovel. GoodNovel strictly complies with the Personal Information Protection Act and other domestic laws and regulations throughout the whole process of providing services. GoodNovel is provided and controlled by Singapore New Reading Technology Pte Ltd., with its registered address at 8 Burn Road #04 - 04Trivex, Singapore, 369977. ("we"or "us"). If you have any questions about how we use your personal data, please contact contact@goodnovel.com.
1. Data Collection
The type of data that we collect and process is dependent on how you use GoodNovel. For instance, the data we collect from the reader on GoodNovel is not the same as that from the author who publishes the novel on GoodNovel. Even if you don't have an account, if you use GoodNovel, we'll be able to collect some data about you.
The data we collect and process as follows:
I. Your Operation and Data you provide
On GoodNovel, you can read or publish novels, make comments, and purchase coins for charged chapters and so on. We will collect the operation that you may perform on GoodNovel and the data you provide, such as:
• the content you create, for example novel or comments;
• the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation;
• the type of content that you read or comment;
• the application and function you use, and your operation during this;
• the purchase or other transactions you do including the credit card data;
• the time, frequency, and duration of your operation.
Data under special protection
You can choose to provide data about your age, gender, address, and email address. These and some other types of data may be specially protected under the laws of your jurisdiction.
II. Application, Browser and Device Data
We will collect and receive data about the different devices you use and how you use these devices, and the data that comes from these devices.
The device data that we collect and receive including:
• the device and software that you currently use, and other device characteristics;
• the data that your device links to the Internet, including your IP address;
• the data that is collected by Cookie (specified on Section 2) and other similar techniques.
III. Data that comes from Business Partner, Supplier and Third Party
We will collect various data and operations that you are on or out of GoodNovel from business partner, supplier and third party. For example, we will collect your device data, your using application and the advertisement you view. Furthermore, a business partner will share us some other data, such as your email, third-party account data.
2. Cookie
Cookies are small pieces of text used to store data on web browsers. Cookies are used to store and receive identifiers and other data on computers, phones and other devices. Other technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".
We use cookies if you have a GoodNovel account, use GoodNovel, including our website and apps, or visit other websites and apps that use GoodNovel. Cookies enable GoodNovel to offer GoodNovel to you and to understand the data that we receive about you, including data about your use of other websites and apps, whether you are registered or logged in or not.
We use cookies to:
• Verify log-in data.
• Track traffic flow and patterns of travel in connection with the Services.
• Understand the total number of visitors to the Services on an ongoing basis and the types of devices.
• Monitor the performance of the Services and continually improve it.
• Customize and enhance your online experience.
• Provide customer service.
You have the right to choose whether to accept cookies or not. However, please note that if you choose to refuse cookies. Certain parts of GoodNovel may not work properly if you have disabled browser cookie use. Please be aware that these controls are distinct from the controls that GoodNovel offers you.
Most devices (in the case of mobile applications) and browsers (in the case of web apps and pages) are initially set up to accept cookies and allow you to change your cookie settings. These settings will typically be found in your browser’s “options” or “preferences” menu. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
3. The Ways and Purpose of Data Processing
The types of data we process and the purposes and ways we process it are as follows:
|
The purpose and ways that we process your data for and by |
The type of data we use (specified in Section 1). The actual data we use will depend on your actual situation, but may include the following data: |
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•You may access part of GoodNovel services without subscribing or login. If you are willing to subscribe or log in to use personalized or membership services, GoodNovel collects the minimum amount of your personal information needed for such services. •Such information is used to manage your account , such as confirming your age, verifying your identity and confirming your intention to subscribe or unsubscribe. |
Your Operation and Data you provide •the data including ID, password and e-mail address are collected, When you register an GoodNovel account via e-mail. •the data including nickname and Avatar are collected, When you log in as a Twitter account. •the data including encrypted connecting information (CI), duplication information (DI), and domestic and foreign resident information are collected, When you register a real-name-authenticated GoodNovel account. •both the required data (including nickname and Avatar) and the optional data (e-mail address) are collected, When you log in as a Facebook/Google/Apple account. *Required data refer to information required to perform the basic functions to of the service, while optional data refer to additional information that do not affect the service use itself but are collected to provide added value to you. |
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Providing GoodNovel involves collecting, storing, sharing, analyzing, reviewing, and collating data when necessary, and in some cases using not only automated processing techniques but also a manual (manual) review process to accomplish the following purposes: •Creating and maintaining your account and personal homepage; • Promoting content presenting; • Providing the comments function; • Offering the commercial novels; and • Carrying out an analysis. We also use the available data to develop, study, and test GoodNovel improvement. The data we have is used for the following purposes: • Knowing if GoodNovel is working properly; • Solving issues and correcting exceptions; • Testing New Features; • Acquiring feedback for GoodNovel or functions.
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Your Operation and Data you provide • the content you create, for example novel or comments; • the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation; • the type of content that you read or comment; • the application and function you use, and your operation during this; • the purchase or other transactions you do including the credit card data; • the time, frequency, and duration of your operation. Application, Browser and Device Data • the device and software that you currently use, and other device characteristics; • the data that your device links to the Internet, including your IP address; • the data that is collected by Cookie (specified on Section 2) and other similar techniques. Data that comes from Business Partner, Supplier and Third Party (You can control GoodNovel’s action to use the business partner data to make a personalizing advertisement) |
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We will process your relative data we control and use an automated processing technique, in some cases take a manual (manual)review process to accomplish the following purposes: • Verifying accounts and operations; • Investigating suspicious activity; • Verifying accounts and operations; • Anti-piracy operation; •Detecting, preventing and combating harmful or illegal activities; •Monitoring and preventing spam, as well as other security issues and bad experiences. |
Your Operation and Data you provide • the content you create, for example novel or comments; • the metadata about the content itself, for example upload address or creation documents date, in accordance with the relevant legislation; • the type of content that you read or comment; • the application and function you use, and your operation during this; • the purchase or other transactions you do including the credit card data; • the time, frequency, and duration of your operation. Application, Browser and Device Data • the device and software that you currently use, and other device characteristics; • the data that your device links to the Internet, including your IP address; • the data that is collected by Cookie (specified on Section 2) and other similar techniques. Data that comes from Business Partner, Supplier and Third Party |
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Processing your data that is specifically protected by the law, so that we can share it with others you permit, in order to better serve you. For this purpose, we collect, store, and publish data, and process it automatically or in some cases by hand (manually). |
Your Operation and Data you provide • the data about your age, gender, address, and email address which may be specially protected under the laws of your jurisdiction and be provided by you when you register an GoodNovel account. |
4. Data Sharing
We will never sell any of your data to anyone, and we require partners and third parties to follow the rules that define how they are allowed and prohibited from using and disclosing the data we provide.
In principle, we will not provide personal information to the outside without prior consent of you. GoodNovel does not provide personal information to the outside without consent from you. However, personal information is provided in limited circumstances if you personally agree to provide your personal information in order to use the service of an outside partner, if GoodNovel becomes obliged to submit personal information under the relevant laws and regulations, or if an urgent risk to life or safety of you is identified.
5. Data Security
Singapore New Reading Technology Pte Ltd. safely stores data outside of Korea to enable you to view and check your records of reading, consumption and recharging. Singapore New Reading Technology Pte Ltd. is subject to the data protection policy and performs data management tasks, including blocking data access from abroad. Refusal to comply may result in inability to use the service ,such as reading. If you don't want to relocate, you can proceed with membership withdrawal, disabling network access or rejecting privacy policy.
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recipient company |
Singapore New Reading Technology Pte Ltd. |
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recipient location |
Singapore( xxxxxxx ) |
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Date of Transmission |
real-time |
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methods and Operations |
Submit and transmit encrypted data including user registration, reading records, consumption records and recharging records to the Singapore data centre via https protocol. |
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Contact Information |
contact@goodnovel.com |
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Information List |
user ID and records of reading, consumption and recharging |
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Retention & Usage Period |
Corresponds to the period described in this privacy policy |
6. Data Security
We take reasonable and appropriate technical and organizational measures to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, the transmission of data via the internet is not completely secure and we cannot guarantee the security of your data transmitted via the Platform; any transmission is at your own risk. To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.
7. Data Management or Deleting and Your Rights Exercising
We provide the following tools for viewing, managing, downloading, and deleting your own personal data. You can also visit the Settings page of the product you are using to manage personal data. In addition, you may have other privacy rights under applicable law.
You can use Personal Center, or open the client, click "My" - "Contact Customer Service", and then contact the customer service by email contact@goodnovel.com to exercise your rights.
I. View and manage your personal data
You are entitled to access, view and manage your personal data via Personal Center, or open the client, click "My" - "Contact Customer Service", and then contact the customer service by email contact@goodnovel.com.
II. Delete your personal data or your account
If you want to remove your personal data, you can:
•Search for and remove certain personal data
We have provided you with a series of tools that will help you delete certain personal data. For example, you can use the Delete button to remove books from the shelf. You can remove the comments by clicking the Delete button. Once the comments are removed, other users will not be able to see them anymore.
•Remove your account permanently
You can find Personal Centre - Settings to click the Logout Account button, confirm the risk and then agree to complete the logout. Or you can contact us by e-mail at contact@goodnovel.com to ask for your account to be removed.
Once your account is removed, we will no longer supply you with any products or services. We will remove your personal data at your request, except as otherwise required by the law.
We will help you to remove your account data and delete your payment records for unlock chapters. If you permanently remove your account, you cannot reactivate it, and you cannot retrieve your reading, spending, or unlocking records, including the balance of your top-up voucher.
In principle, GoodNovel destroys your personal information when you withdraw from membership or GoodNovel achieves the purpose of use. However, if GoodNovel has obtained the consent from you separately regarding the retention period of personal information or if there is an obligation under the laws and regulations to retain the information for a certain period of time, your personal information may be stored securely for that designated period and in no case will it be used for any other purposes.
According to the Act on the Consumer Protection, Electronic Commerce, Etc., the Framework Act on Electronic Documents and Transactions, the Protection of Communications Secrets Act and other laws and regulations, GoodNovel may store your information for a certain period of time under the following circumstances.
Records on the contract or subscription withdrawal, etc. : Stored for 5 years
Records on the payment of goods, etc. : Stored for 5 years
Records on the consumer complaints or dispute settlement : Stored for 3 years
Records on the distribution of electronic documents through authorized electronic addresses: Stored for 10 years
Login information : 3 months
III. How long does it take to delete your personal data?
The time required for deletion varies; for example, deleting your personal data is instantaneous and will be removed immediately. Deleting the account must not last more than 15 days from the date of receipt of the request. If you do not like it, please contact the customer service department and complain.
You can use Personal Center to view your personal data or click "My" - "Contact Customer Service". You can inquire, correct, delete, cancel user account, and revoke authorized user's operation by contacting client. For safety reasons, you might want to submit a written request. Or some other way to prove your identity. You may be required to confirm your identity before you proceed with your application.
A reply will be sent to you within 15 working days. If you don't like it, feel free to contact customer service to complain.
Ⅳ. Destruction of your personal data
All of your personal information that has fulfilled the purpose of collection and use, by means such as withdrawal of membership, termination of services, and/or expiration of the retention period of personal information agreed to by the user, is destroyed in an irrecoverable way.
Information required by laws and regulations to be retained is destroyed immediately after the relevant period has passed so that it cannot be copied.
In the case of Personal information in electronic form, it is securely deleted using technical methods to prevent recovery or restoration, and the output is destroyed by shredding or incineration.
8. Age Restrictions
GoodNovel is not developed for children. This Platform is not directed at children under the age of 14 or equivalent minimum age in the relevant jurisdiction. If you believe that we have personal data about or collected from a child under the relevant age, please contact us at contact@goodnovel.com.
Users between 14 and 18 (each a “Teen”) may not access or use the Service unless (i) both the Teen and their parent or legal guardian have first agreed to these Terms of Service; and (ii) the Teen uses an account established by their parent or legal guardian, under such parent or guardian’s supervision, and with such parent or guardian’s permission. If you permit a Teen to use the Services, you hereby agree to these Terms of Service on behalf of both yourself and the Teen. You further agree that you are solely responsible for any and all use of the Service by your Teen regardless of whether such use was authorized by you.
9. Changes of this policy
We'll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Products.
10. Complaints
In the event that you wish to make a complaint about how we process your personal data, please submit your complaint via email at contact@goodnovel.com. We will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.
11. Contact
If you have questions about this policy, you can contact us as described below.
Contact Us
You can contact us by email or by mail at:
contact@goodnovel.com
GoodNovel, Privacy Office,
VENTURE DRIVE #11-31 VISION EXCHANGE SINGAPORE (608526)
最終更新日：2022年12月19日
本プライバシーポリシーは、GoodNovel（以下「GoodNovel」といいます）が提供するGoodNovelアプリ、ウェブサイト、および関連サービスをサポートするために当社が処理するデータについて説明するものです。追加のツールおよびデータについては、GoodNovelの設定からご確認いただけます。本ポリシーは、GoodNovelに関連してお客様から収集する、またはお客様が当社に提供する個人データの取り扱いについて説明するものです。本ポリシーに同意いただけない場合は、GoodNovelの利用を中止してください。GoodNovelは、Singapore New Reading Technology Pte Ltd.（登録住所：8 Burn Road #04 - 04Trivex, Singapore, 369977、以下「当社」といいます）によって提供および管理されています。当社の個人データの使用方法についてご不明な点がございましたら、contact@goodnovel.comまでお問い合わせください。
第1条（データの収集）
当社が収集および処理するデータの種類は、お客様によるGoodNovelの利用方法によって異なります。例えば、GoodNovelの読者から収集するデータと、GoodNovelで小説を発表する投稿者から収集するデータは同一ではありません。アカウントをお持ちでない場合でも、GoodNovelを利用される場合、当社はお客様に関する一部のデータを収集することがあります。
当社が収集および処理するデータは以下の通りです。
I. お客様の操作およびお客様が提供するデータ
GoodNovelにおいて、お客様は小説の閲覧や公開、コメントの投稿、有料チャプター用のコイン購入などを行うことができます。当社は、お客様がGoodNovel上で行う操作および提供されたデータを収集します。これには以下が含まれます。
• お客様が作成したコンテンツ（例：小説、コメントなど）
• コンテンツ自体に関するメタデータ（例：関連法規に基づくアップロードアドレス、作成日時など）
• お客様が閲覧またはコメントしたコンテンツの種類
• お客様が使用するアプリケーションおよび機能、ならびにその間の操作内容
• クレジットカードデータを含む、お客様が行った購入またはその他の取引
• お客様の操作の時刻、頻度、および期間
特別な保護の対象となるデータ
お客様は、年齢、性別、住所、メールアドレスに関するデータを提供することを選択できます。これらおよびその他の一部の種類のデータは、お客様の管轄区域の法律に基づき、特別な保護の対象となる場合があります。
II. アプリケーション、ブラウザ、および端末データ
当社は、お客様が使用するさまざまな端末、それらの端末の使用方法、およびそれらの端末から発信されるデータを収集および受信します。
当社が収集および受信する端末データには以下が含まれます。
• お客様が現在使用している端末およびソフトウェア、その他の端末特性
• IPアドレスを含む、お客様の端末がインターネットに接続するためのデータ
• Cookie（第2条に規定）およびその他の類似技術によって収集されるデータ
III. ビジネスパートナー、サプライヤー、および第三者から取得するデータ
当社は、ビジネスパートナー、サプライヤー、および第三者から、GoodNovel内またはGoodNovel外でのお客様のさまざまなデータおよび操作情報を収集します。例えば、お客様の端末データ、使用しているアプリケーション、閲覧した広告などを収集します。さらに、ビジネスパートナーから、お客様のメールアドレスや第三者アカウントデータなどのデータが共有される場合があります。
第2条（Cookie）
Cookie（クッキー）とは、ウェブブラウザにデータを保存するために使用される小さなテキストファイルです。Cookieは、コンピュータ、電話、およびその他の端末上で識別子やその他のデータを保存および受信するために使用されます。当社がお客様のウェブブラウザや端末に保存するデータ、お客様の端末に関連付けられた識別子、およびその他のソフトウェアを含むその他の技術も、同様の目的で使用されます。本ポリシーでは、これらすべての技術を総称して「Cookie」と呼びます。
当社は、お客様がGoodNovelアカウントをお持ちの場合、当社のウェブサイトやアプリを含むGoodNovelを利用される場合、またはGoodNovelを使用する他のウェブサイトやアプリにアクセスする場合にCookieを使用します。Cookieにより、GoodNovelはお客様へのサービス提供が可能となり、お客様が登録またはログインしているかどうかにかかわらず、他のウェブサイトやアプリの利用状況を含む、お客様に関する受信データを理解することができます。
当社は以下の目的でCookieを使用します。
• ログイン情報の確認
• 本サービスに関連するトラフィックフローおよび回遊パターンの追跡
• 本サービスへの訪問者総数および端末の種類の継続的な把握
• 本サービスのパフォーマンス監視および継続的な改善
• お客様のオンライン体験のカスタマイズおよび向上
• カスタマーサービスの提供
お客様は、Cookieを受け入れるかどうかを選択する権利を有します。ただし、Cookieの拒否を選択された場合、ブラウザのCookie使用が無効になっているとGoodNovelの一部が正常に機能しない場合があることにご注意ください。これらの設定は、GoodNovelが提供する設定とは異なるものであることにご留意ください。
ほとんどの端末（モバイルアプリケーションの場合）およびブラウザ（ウェブアプリおよびページの場合）は、初期設定でCookieを受け入れるように設定されていますが、Cookieの設定を変更することが可能です。これらの設定は通常、ブラウザの「オプション」または「環境設定」メニューにあります。お客様は、すべてのCookieを拒否するようにブラウザをリセットしたり、Cookieが送信された際に通知を表示させたりすることができます。
第3条（データ処理の方法および目的）
当社が処理するデータの種類、ならびにその処理の目的および方法は以下の通りです。
当社が使用する実際のデータはお客様の実際の状況によって異なりますが、以下のデータが含まれる場合があります。
1. GoodNovelの提供
GoodNovelの提供には、必要に応じてデータの収集、保存、共有、分析、レビュー、および照合が含まれ、場合によっては、自動処理技術だけでなく手動（マニュアル）レビュープロセスも使用して、以下の目的を達成します。
• アカウントおよび個人ホームページの作成および維持
• コンテンツ表示の促進
• コメント機能の提供
• 有料コンテンツの提供
• 分析の実施
また、当社は利用可能なデータを使用して、GoodNovelの改善に向けた開発、研究、およびテストを行います。当社が保有するデータは、以下の目的で使用されます。
• GoodNovelが正常に機能しているかどうかの確認
• 問題の解決および例外の修正
• 新機能のテスト
• GoodNovelまたは機能に関するフィードバックの取得
この目的のために使用されるデータ（第1条に規定）：
（お客様の操作およびお客様が提供するデータ）
• 小説やコメントなど、お客様が作成するコンテンツ
• 関連法令に従い、IPアドレスや作成書類の日付など、コンテンツ自体に関するメタデータ
• お客様が閲覧またはコメントするコンテンツの種類
• お客様が使用するアプリケーションおよび機能、ならびにその使用中の操作
• クレジットカードデータを含む、お客様が行う購入またはその他の取引
• お客様の操作の時刻、頻度、および期間
（アプリケーション、ブラウザ、および端末データ）
• お客様が現在使用している端末およびソフトウェア、その他の端末特性
• IPアドレスを含む、お客様の端末がインターネットにリンクするデータ
• Cookie（第2条に規定）およびその他の類似技術によって収集されるデータ
（ビジネスパートナー、サプライヤー、および第三者から取得されるデータ）
（お客様は、パーソナライズ広告を作成するためにビジネスパートナーデータを使用するGoodNovelの行為を管理できます）
2. 安全性の確保
当社は、当社が管理するお客様の関連データを処理し、自動処理技術を使用し、場合によってはマニュアルレビュープロセスを採用して、以下の目的を達成します。
• アカウントおよび操作の確認
• 疑わしい活動の調査
• アカウントおよび操作の確認
• 海賊版対策操作
• 有害または違法な活動の検出、防止、および対処
• スパム、およびその他のセキュリティ問題や悪質な体験の監視および防止
この目的のために使用されるデータ：
（お客様の操作およびお客様が提供するデータ）
• 小説やコメントなど、お客様が作成するコンテンツ
• 関連法令に従い、アップロードアドレスや作成書類の日付など、コンテンツ自体に関するメタデータ
• お客様が閲覧またはコメントするコンテンツの種類
• お客様が使用するアプリケーションおよび機能、ならびにその使用中の操作
• クレジットカードデータを含む、お客様が行う購入またはその他の取引
• お客様の操作の時刻、頻度、および期間
（アプリケーション、ブラウザ、および端末データ）
• お客様が現在使用している端末およびソフトウェア、その他の端末特性
• IPアドレスを含む、お客様の端末がインターネットにリンクするデータ
• Cookie（第2条に規定）およびその他の類似技術によって収集されるデータ
（ビジネスパートナー、サプライヤー、および第三者から取得されるデータ）
3. 特別な保護対象データの処理
法律によって特別に保護されているお客様のデータを処理し、お客様がより良いサービスを受けられるように、お客様が許可する他者と共有できるようにします。この目的のために、当社はデータを収集、保存、および公開し、自動的に、または場合によっては手動（マニュアル）で処理します。
この目的のために使用されるデータ：
（お客様の操作およびお客様が提供するデータ）
• GoodNovelアカウントを登録する際にお客様が提供する、お客様の管轄区域の法律の下で特別に保護される可能性のある、年齢、性別、住所、およびメールアドレスに関するデータ。
4. 国境を越えた転送、保存、処理
米国およびその他の国を含む、国境を越えてお客様のデータを転送、保存、または処理します。GoodNovelはグローバル規模で運営されており、世界中にユーザー、パートナー、サプライヤー、従業員がいるため、GoodNovelの維持、分析、および改善を目的としてデータを通信することが必要です。
この目的のために使用されるデータ：
（お客様の操作およびお客様が提供するデータ）
• 小説やコメントなど、お客様が作成するコンテンツ
• 関連法令に従い、アップロードアドレスや作成書類の日付など、コンテンツ自体に関するメタデータ
• お客様が閲覧またはコメントするコンテンツの種類
• お客様が使用するアプリケーションおよび機能、ならびにその使用中の操作
• クレジットカードデータを含む、お客様が行う購入またはその他の取引
• お客様の操作の時刻、頻度、および期間
（アプリケーション、ブラウザ、および端末データ）
• お客様が現在使用している端末およびソフトウェア、その他の端末特性
• IPアドレスを含む、お客様の端末がインターネットにリンクするデータ
• Cookie（第2条に規定）およびその他の類似技術によって収集されるデータ
（ビジネスパートナー、サプライヤー、および第三者から取得されるデータ）
5. 第三者との共有
お客様の連絡先詳細、個人データ、またはその他のデータを第三者と共有します。お客様が共有を希望するデータの種類は、お客様が当社に共有を要求する内容によって異なります。例えば、PayPalでお客様の収益を支払うようお客様が当社に指示する場合、当社は決済処理を完了させるために、お客様のPayPalアカウントデータまたはお客様が許可する可能性のあるその他のデータを共有します。
この目的のために使用されるデータ：
（お客様の操作およびお客様が提供するデータ）
• お客様が作成するコンテンツ（例：お客様の氏名、銀行口座番号、メール、住所など）
第4条（データの共有）
当社は、お客様のいかなるデータも決して第三者に販売しません。また、パートナーおよび第三者に対しては、当社が提供するデータの使用および開示の許容範囲と禁止事項を定めた規則に従うことを義務付けています。
具体的には、当社は以下の第三者とデータを共有します。
（a） GoodNovelの改善を支援する第三者パートナー（当社の運営および世界中の人々へのサービス提供を可能にするため）。
（b） 当社は、お客様の同意がない限り、またはお客様が同意は拒否選択できる特定のプログラムや機能の一部としてである場合を除き、個人を特定できるデータを第三者の広告サーバーや広告ネットワークに提供しません。
（c） 当社の企業グループのメンバー、子会社、または関連会社（GoodNovelの改善および最適化のため）。
（d） 法執行機関、公的機関、税務当局、またはその他の組織（法的義務がある場合）。
第5条（データセキュリティ）
当社は、不正なアクセス、使用、開示、改変、および破壊から個人データを保護するために、合理的かつ適切な技術的および組織的措置を講じます。しかしながら、インターネット経由でのデータ送信は完全に安全なものではなく、当社はプラットフォーム経由で送信されるお客様のデータのセキュリティを完全に保証することはできません。いかなる送信もお客様自身のリスクにおいて行われます。個人データの保護を支援するため、強力なパスワードを使用し、パスワードを他者と共有せず、他のサイトやアカウントと同じパスワードを使用しないようお願いいたします。
第6条（データの管理、削除および権利の行使）
当社は、お客様自身の個人データを閲覧、管理、ダウンロード、および削除するための以下のツールを提供しています。また、使用している製品の設定ページから個人データを管理することも可能です。さらに、お客様は適用法に基づきその他のプライバシー権を有する場合があります。
お客様は、「パーソナルセンター」を使用するか、クライアントを開いて「マイページ」-「カスタマーサービスへ連絡」をクリックし、メール（contact@goodnovel.com）にてカスタマーサービスに連絡することで、権利を行使することができます。
I. 個人データの閲覧および管理
お客様は、「パーソナルセンター」経由、またはクライアントの「マイページ」-「カスタマーサービスへ連絡」から、メール（contact@goodnovel.com）にてカスタマーサービスに連絡することにより、ご自身の個人データにアクセス、閲覧、および管理する権利を有します。
II. 個人データまたはアカウントの削除
個人データを削除したい場合、お客様は以下を行うことができます。
• 特定の個人データの検索および削除
当社は、特定の個人データを削除するのに役立つ一連のツールを提供しています。例えば、「削除」ボタンを使用して本棚から書籍を削除できます。また、「削除」ボタンをクリックしてコメントを削除できます。コメントが削除されると、他のユーザーはそれらを閲覧できなくなります。
• アカウントの完全な削除
お客様は、メール（contact@goodnovel.com）にて当社に連絡し、アカウントの削除を依頼することができます。
アカウントが削除されると、当社はお客様に製品またはサービスを提供しなくなります。法律で別段の定めがある場合を除き、当社はお客様の要求に応じて個人データを削除します。
当社は、お客様のアカウントデータの削除およびチャプターのロック解除に関する支払い記録の削除を支援します。アカウントを完全に削除した場合、再有効化することはできず、チャージ残高を含む、閲覧、支出、またはロック解除の記録を復元することはできません。
III. 個人データの削除にかかる時間
削除に必要な時間は内容により異なります。例えば、特定の個人データの削除は即時に反映され、直ちに削除されます。アカウントの削除手続きは、リクエストの受領日から15日以内に完了する必要があります。結果にご満足いただけない場合や異議がある場合は、カスタマーサービス部門にご連絡の上、申し立てを行ってください。
お客様は、「パーソナルセンター」を使用して個人データを閲覧するか、「マイページ」-「カスタマーサービスへ連絡」をクリックすることができます。クライアントを通じて連絡することにより、照会、訂正、削除、ユーザーアカウントの解約、および承認済みユーザー操作の取り消しを行うことができます。セキュリティ上の理由から、書面によるリクエストの提出、または身元を証明するその他の方法をお願いする場合があります。申請を進める前に、本人確認が必要となる場合があります。
回答は15営業日以内にお送りいたします。結果にご満足いただけない場合は、カスタマーサービスまでご連絡の上、申し立てを行ってください。
第7条（年齢制限）
GoodNovelは子供向けに開発されたものではありません。本プラットフォームは、12歳未満または関連する管轄区域における同等の最低年齢未満の子供を対象としていません。関連する年齢未満の子供に関する個人データを当社が保有している、または収集したと思われる場合は、contact@goodnovel.comまでご連絡ください。
12歳から18歳までのユーザー（以下「未成年者」といいます）は、（i）未成年者とその親または法定後見人の両方が事前に本利用規約に同意し、かつ（ii）未成年者が親または法定後見人によって設定されたアカウントを、当該親または後見人の監督下で、かつ当該親または後見人の許可を得て使用する場合を除き、本サービスにアクセスまたは利用することはできません。お客様が未成年者に本サービスの利用を許可する場合、お客様はご自身および未成年者を代表して本利用規約に同意したものとみなされます。さらに、お客様は、当該利用がお客様によって許可されたかどうかにかかわらず、未成年者による本サービスのあらゆる利用について単独で責任を負うことに同意するものとします。
第8条（データ保持期間）
当社は、お客様にサービスを提供するため、またはお客様が要求もしくは許可した取引を履行するために必要な期間、お客様のデータを保持します。お客様へのサービス提供にデータが不要となった場合でも、法的義務の遵守、契約の執行、紛争の解決、および法的請求の確立、行使、または防御に必要な範囲において、当該データを保持する正当な事業目的がある限り、当社は当該データを保持します。
お客様はアカウントを削除することができますが、アカウントの削除に伴い、本プラットフォームの全部または一部にアクセスまたは利用する権利を失うことをご了承ください。アカウント削除後、当社は特定のデータを集約および匿名化された形式で保持する場合があります。
第9条（本ポリシーの変更）
当社は、本ポリシーを変更する際には事前に通知し、お客様が当社製品の使用継続を選択する前に、改訂されたポリシーを確認する機会を提供します。
第10条（苦情）
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第11条（連絡先）
本ポリシーについてご質問がある場合は、以下の連絡先までお問い合わせください。
お問い合わせ
メールまたは郵便にてご連絡いただけます。
contact@goodnovel.com
GoodNovel, Privacy Office,
VENTURE DRIVE #11-31 VISION EXCHANGE SINGAPORE（608526）