I ignored the onlookers and turned to the ground staff."A refund is fine. But you must clearly state, in black and white on the refund form, that this was caused by your airline's overbooking and forced denial of boarding."Otherwise, when the Stafford family came knocking, they'd think I had deliberately breached the agreement. I would not take the blame for that.The chief flight attendant's expression darkened. She slammed her hand against the counter."Dream on! We offered you a solution and you refused it, and now you want to smear our airline?"Security! Are you all dead? Get this crazy woman out of here!"Several airport security guards rushed over immediately, grabbing my arms on either side."Let go!"I struggled with everything I had, but they ignored me, dragging me straight toward the airport exit.As I passed the chief flight attendant, I couldn't help but remind her, "You'd better remember my face today. And every word you just said. Very soon, you'll be kneelin
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