7 回答2025-10-10
Using the 'Report a Problem' link on the Apple App Store / Google Play receipt for the app has worked for others in getting a cancellation / refund investigated. I had to do this with another app that made cancellation impossible, and Apple sorted out the refund and cancellation for me. Reporting that an app's practices are deceptive (to make cancellation difficult) is within the app stores' terms and thus a valid thing to complain about if the usual methods of cancellation fail in an undesirable way. It's a more nuclear option, but might be worth trying if usual methods fail.
8 回答2026-07-28
The worst case scenario that I saw recently was when an app got removed from the Play Store but the subscription to that app was still active. It happened to me with the wallpaper app that I was using recently. I could not find it in my list of subscriptions for a long time. Later I found out that it was still listed under my subscriptions but with some generic name and icon of the app. If you suspect that this is what’s happening with you then you need to look very closely at the name of the merchant and the last 4 digits of your card that get charged. Although you can still try to cancel the subscription from the link to Google payments where you can see all your subscriptions, the cancel button may be greyed out or missing. In such case you need to contact the support. In my case I had to use the link ‘Report a problem’ next to the subscription in question. After verifying my account the support was able to cancel the subscription for me.
7 回答2025-11-07
I thought I was the only one having trouble. Was my experience on 'That Other Novel App' this annoying? Apparently not, as it’s a common experience across all platforms of buying and canceling novels. I understand that there is a “find the hidden menu, click on 3 other offers in the process, eventually click to cancel” process to cancel a subscription on Webnovel too. Thanks for spelling it out for me though. I feel your pain, cancellees. May your TBR piles shrink and your bank accounts grow in the coming days.
7 回答2025-11-13
It’s a multi-layered puzzle which they design to deliberately try and make you give up. The first layer is the app itself, and then the device’s app store. I managed to find the Subscription menu option for the app, but unfortunately, within that menu all of the Subscription options seemed to only offer the ability to Switch Plan or View Benefits, but no option to cancel Subscription. It seems the real way to cancel a subscription for GoodShort, paid for via a device’s app store, is actually via the same platform that you paid to subscribe to GoodShort via. If you had signed up to GoodShort on a website then you can cancel your subscription via GoodShort’s actual website. You just log in to your GoodShort account and go to your account’s Billing section within your account dashboard. The website interface is occasionally a bit less nasty than the app, but only occasionally.
9 回答2025-08-13
There is so much relief in canceling a subscription to something you didn't even use in the first place. That charge no longer exists in your budget, and that can feel like a raise. But it’s also the space that you had been reserving for feelings of ‘I should really use this’ that has been given to you. Use that space to realize that you aren’t canceling books, you’re just gaining a greater sense of your finances. That’s a wonderful thing and it’s so much better than the brief high you got from signing up for it in the first place. It’s through these not-so-fun screens to retain you that you come to the end and find that wonderful thing.
10 回答2025-10-10
I've never had any problems with any of my subscriptions because I pay for them all through PayPal. To cancel a subscription, I log in to my PayPal account, go to the "Wallet" tab, and click on "Automatic Payments" in the left column. In the resulting page, I find the pre-approved payment agreement for My Fiction, click "Delete" and it revokes their permission to take money from me with subsequent billing cycles. The next time they try to charge me, the payment will fail and my account will automatically be downgraded. To cancel a subscription, I only have to log into the subscription's website once. My goto method for canceling subscription services that use PayPal. The only drawback is that not all services use PayPal, but for the services that do, this is by far the easiest way to cancel a subscription. Check your PayPal 'Automatic Payments' settings under your wallet - you may be surprised at what else they're automatically charging to your account.
8 回答2026-07-04
I went through this process today for Blacked.com (1st link) and it worked for me. 1) Search for 'Blacked.com receipt' in your email account. 2) Open that email and look for the line that says 'Billing Support' or 'Customer Support'. There should be a link to access your billing agent. 3) Click on that link and log into your email account to access the billing agent's site. If you have trouble logging in, you can try to reset your password (it's usually the same password that you use to log into your email account). 4) Once you're logged in, go to Subscription Management (usually located at the top). 5) Find Blacked.com in the list of subscriptions that you have and click on Cancel Subscription or Disable Renewal. 6) You will receive a confirmation of the cancellation on the screen as well as an email. Be sure to look for this email to confirm that you weren't just successfuly signing up for a subscription instead.
10 回答2025-10-09
My experience was just okay but for a reason that I couldn’t get past to put the thing on hold temporarily. In a pleasant surprise, Novelpack’s customer support emails were super helpful and within a day they would cancel a subscription. Support@novelpack.com. Email from account email. Request for subscription cancellation. It works as a temporary fix until Novelpack figures this out and I wouldn’t have to spend multiple minutes going back and forth.
8 回答2025-10-09
It's interesting to note that all these digital services go through similar phases of hassle as you try to stop using them. Be it a gaming app, a music streaming service or even a new platform that you signed up for, it's mostly the same ride. Services that have a simple 'Cancel' account link in account settings are a rarity. AlphaNovel is not one of them. You will have to confirm your intention to leave a couple of times before the service is willing to let you go.
5 回答2025-07-03
Once the subscription ends the books will be removed from your device. They will still show up in your Kindle Unlimited history. I think if you sign up again they will keep your highlights and notes and you might even be able to start reading from the same page.