How Do Internet Of Things Apps Enhance Retail Customer Experiences?

CREATE YOUR OWN MR. RIGHT Weeks before Valentine's, seventeen-year-old Kate Lapuz goes through her first ever breakup, but soon she stumbles upon a mysterious new app called My Dream Boyfriend, an AI chatbot that has the ability to understand human feelings. Casually, she participates in the app's trial run but finds herself immersed in the empathic conversations with her customizable virtual boyfriend, Ecto. In a society both connected and alienated by technology, Kate suspects an actual secret admirer is behind Ecto. Could it be the work of the techie student council president Dion or has Kate really found her soulmate in bits of computer code? She decides to get to the bottom of the cutting-edge app. Her search for Ecto's real identity leads Kate to prom, where absolute knowledge comes with a very steep price.

I walked into the Marxell Motors showroom with my girlfriend, Fleur Harper, and got straight to the point: I wanted to look at the SX. The salesman, Lenny Sloan, gave me a once-over, then acted like he hadn't heard a word. He pulled Fleur aside instead, all smiles. "You've got a great eye," he told her. "People are lining up just to put a deposit down on this one." I trailed along and cut in, frowning. "Can I take it for a test drive?" He didn't even look up. "This one's sixty-eight grand out the door. You sure you want to try it?" "I'm sure." He sighed like he was doing me a favor, then walked me around the car, dripping condescension the whole way. "A car to keep up appearances, sure, that's fine. Just don't get too full of yourself. It's seven hundred a month on the financing. You sure you can keep that up?" I kept my face flat and didn't answer. He leaned in and dropped his voice. "Real talk, man, what do you even do for work? Fresh out of school and already buying a luxury car?" I fired back with a question about the trim specs. He waved me off. "Not bad, you actually did your homework. But I already sent the details to your girl. Go hash it out with her." I swallowed my anger, finished negotiating the price, and put down the deposit. A week later, Fleur got a message: the dealership wanted her to come pick up the car. I called the dealership to ask what was going on. The man on the other end didn't bother hiding his contempt. "That deposit—who knows whose money that really was. You're wearing five-dollar canvas sneakers. No way you can afford an SX. Whoever's footing the bill gets the call to come pick it up. Problem?" No problem at all. After all, I was just a mystery shopper sent from corporate.

The legendary jewelry I ordered for my little sister had finally arrived at the boutique, so I brought her to pick it up. The moment we stepped into the mall, someone walked straight into me from the opposite direction. A cup of scalding hot coffee in her hand splashed all over my clothes. Seeing that the other person was a woman, I was just about to brush it off and say it was fine. However, the very next second, her crimson-painted fingernail jabbed straight at my forehead, and she spat right into my face. “Are you blind? Can’t you see where you’re going? Do you know how expensive this coffee is? It’s a special blend from the jewelry boutique! Someone like you can’t afford to drink it in your entire life!” She kept going, her words getting harsher by the second. Beside me, my sister’s eyes immediately turned red with fright. Not wanting to argue in front of her, I decided to call the police and let them deal with it. However, before I could do anything, the woman suddenly grabbed my sister by the arm. “So young and already with a kid so big, huh? Did you finish school before becoming someone’s mistress? Since you bumped into me in a mall owned by my family’s company, Jennings Group, I shall educate you on behalf of your parents today! Or you might cause even bigger trouble out there someday!” I froze. Jennings Group? As a daughter of the Jennings family, why haven’t I seen this so-called relative before?

To scrape together my mother's surgery money, I worked myself to the bone at this company for three straight years. My performance was always number one. By myself, I supported half the sales department. Then, a newly hired HR director decided every desk needed an AI camera, claiming it was to optimize efficiency. Every blink, every breath I took was measured and calculated by the system. "Warning. Employee Nathan Gray blinked more than twenty times within one minute. Mental distraction detected. Fine: 50." "Warning. Employee Nathan Gray took 3.5 seconds to drink water, exceeding the standard by 1.5 seconds. Slacking detected. Fine: 100." "Warning. Employee Nathan Gray's mouth corners drooped for over thirty seconds. Suspected spread of negative emotion. Fine: 200." The most ridiculous part was the way he stood in front of the entire department, pointing proudly at my data on the giant screen. "See that?" he said smugly. "This is the power of technology. In front of AI, you lazy freeloaders have nowhere to hide. Nathan, your bonus for this month has already been wiped out by the system. If you don't like it, get lost. Plenty of people are lining up to take your place." What he didn't know was that the AI system he trusted so blindly had its core code written by me. Tonight, I was going to show him what happened when he angered the one who built the machine.

The first thing I do after being reborn is dump my devoted boyfriend and immediately say yes to the obsessive man's pursuit. In my past life, my so-called best friend, Sarah Cole, bound herself to an app that could transfer all of my boyfriend's love for me to her. My boyfriend was Luke Spencer. The golden roses he prepared for me ended up with her. The hotel he bought for me suddenly had her name on the deed. The way he looked at me shifted from fierce desire to cold disdain, but when he turned to her, his eyes overflowed with the tenderness I once knew so well. When I cried and demanded to know why Luke had changed, he just looked at me with disgust as he spat, "We broke up a long time ago. Leave my girlfriend alone!" On my birthday, Sarah went live online, flaunting how Luke had rented out the entire amusement park for her. Fireworks lit up the sky behind her in a blaze of color. And me? They worked together to have me thrown into a mental hospital. They called me a crazy woman obsessed with someone who never loved me back, and in endless rounds of electroshock therapy and forced medication, I died in despair. When I open my eyes again, I'm reborn. This time, I no longer feel anything real for my ex-boyfriend. Instead, I play along with Ethan Grant. I find it funny when Sarah opens the app again, siphoning away every drop of Ethan's overwhelming love. I really want to know if she can handle it.

I'm the type who has the urge to overshare my life with him. It can be anything, be it the flowers blooming by the side of the road, the unpleasant coffee I end up having, or the sunset I've seen when I'm on my way home from work. Heck, when I think of Edwin Howell all of a sudden, I can't resist texting him at all. His replies are always short and perfunctory, though I suppose they count as a form of response from him. Hence, over the past six months, I've relied on these cold-sounding yet present replies to give me enough strength to deal with the engagement party, go wedding gown shopping, and choose the wedding venue all by myself. Somehow, I've managed to hang in there till the week before the wedding. But five days before the wedding, I discover an AI program that's installed within Edwin's computer. It can categorize every single sentence that I've sent to Edwin and extract the keywords. Then, it'll draft the most perfunctory responses that will never go wrong. If I miss Edwin, the AI will reply, "Mm-hmm." If I feel aggrieved, the AI will reply, "Got it." When I try to vent my frustrations to Edwin, the AI will reply, "Don't make such a big deal out of it." It turns out that Edwin isn't the one who has been responding to my need to overshare. The thing is, he has been texting another woman nonstop in another private chat. They talk about anything and everything under the sun, from exchanging simple good mornings and good nights to asking, "What are you having for lunch today?" and "Do you wanna go to the beach someday?" Finally, I realize that Edwin isn't the silent type who keeps his love in. If anything, he's the flashy type who will proclaim his love anywhere, anytime. It's just that… his love has never been mine to have. As for me, I've finally made up my mind to stop spending my life waiting for a response that will never come.