How Does Pratchett Critique Bureaucracy In 'Going Postal'?

Caspian Lynch's wife has had enough of him being poor. She asks for a divorce on the night before his birthday mercilessly!"One day, when you and I meet again, open your eyes and see for yourself who I really am!"Who on earth is this delivery guy? Why do they call him "Lord Caspian"? It seems there's more to him that meets the eye!

The night before our wedding, my mother needed a fifty-thousand-dollar emergency deposit for surgery. I went to my fiancé, Major Adrian Hayes, hoping he would listen before it was too late. He only saw the number. He paid the deposit in the end, but something between us broke that night. That money became the beginning of every name he would ever use against me. After that, every time I asked him for help, he sent me one hundred dollars. When I was in a car accident, he sent one hundred dollars. When I begged him to attend my mother’s funeral, he sent one hundred dollars. Eight months ago, I found out I was pregnant. I sent him seventy-seven voice messages, desperate to tell him we were having a baby. He never listened. He only sent seventy-seven payments of one hundred dollars. Later, when I started bleeding and was rushed into emergency surgery, I called Adrian and begged him to come to the hospital, to answer the doctors, to save our child. He sent one hundred dollars again. At the same time, Madeline’s Instagram story showed Adrian in his dress uniform beside her at a lavish officers’ charity gala. The comments all treated them like the perfect match. I stared at the screen until my hand went numb. I was begging for him from the edge of an emergency room while he stood under chandeliers beside another woman, looking as if he had already found the wife he wanted. By the time Adrian finally turned his phone back on, his staff officer’s voice was shaking. “Major Hayes... your wife and the baby did not make it.” And in that moment, Adrian went feral.

At the annual company banquet, the boss had the tables and chairs from the logistics department removed, leaving only a stainless steel dog bowl in the center of the stage. "Logistics is just the company's watchdog," he said coldly. "Since when do watchdogs sit at the table and eat?" The top sales champion laughed as he dumped leftovers into the bowl. The boss casually slipped a black garbage bag over my shoulders. "From now on, you're the company's living trash can. Catch it properly." Laughter erupted across the room. Amid the jeers, I silently tightened my grip on the universal access card in my hand. What they didn't know was that the building's special approvals for water and electricity—and all its property management connections—were maintained by this very "dog face" of mine. I tossed my ID badge into the dog bowl and turned to leave. Let's see how long you last once the new year passes—without logistics there to hold everything together.

My name becomes the sensational topic on the trending list thanks to my company's employees, who have cyberbullied me relentlessly. It all started when an intern named Cecily Plinkton posted a complaint on her social media feed, claiming that the seafood thermidor, a new food item that had just gotten released in the company's cafeteria, was sold for 14 dollars, which was four dollars more expensive than before. "What a scum company! Are the higher-ups that crazy over money? They're just leeching from us white-collar peeps repeatedly!" The entire Internet doesn't hesitate to curse me out. They claim that I'm a cold-blooded capitalist who's greedy enough to charge her own employees for lunch. No one cares about the fact that I've been shelling out my own money in order to upgrade the cafeteria's food choices just so I could make the employees happier. Every day, they get to eat over hundreds of dishes to their fill for free. Every week, the expensive dishes, such as lobsters and crabs, are charged at the net price. Thanks to these free benefits, the administrative department has been suffering from almost a one-million-dollar loss every year. So, I announce that the food prices in the cafeteria will be changed to reflect the current market's prices. At the same time, I've fired the head chef and the kitchen staff and left the meal preparation to another company that produces instant meals. As soon as the announcement is made, the entire company goes into a frenzy. The employees all crowd outside my office while begging me to bring back the benefits with tears streaking down their cheeks.

During the award ceremony at our annual dinner, my boss, Hank Reid, suddenly announced an impromptu addition to the agenda. “Annual department competition! The department that ranked last has to come up and receive a little award of motivation!” The screen lit up. They scrolled through all the departments’ results. The sales department got first place, the operations department got second place, and the marketing department got third place. However, there was nothing from the administration department. That was because the administration department did not have KPIs. Hank smiled at us. “Let’s welcome our colleagues from the administration department to come up and receive their awards!” Two of my colleagues carried a whole basket of brooms onto the stage. Everyone was laughing. “You should sweep away your bad luck from last year. Let’s hope you won’t get last place again next year!” Hank personally passed the brooms to all of us. Cameras flashed as people took photos of us with their phones. The sales department was laughing the loudest. “Finally, the administration department has some recognition!”

A contract is desperately needed for the company to close the deal on a project, so I head over to the administrative department to lodge a request for printing paper. However, the administrative employee, Lydia Reed, slaps on an arrogant expression. "In order to prevent bottom feeders like you from taking advantage of the company by stealing the company's resources, the company's rulebook has already stated that you must bring your own paper to work!" I just point at the pile of boxes containing A4 paper behind Lydia before asking coldly, "Then who are those resources meant for?" Lydia rolls her eyes at me. "Well, they are meant for people who truly are worthy of this company's resources, duh! "You're just a meager project manager who keeps asking for money without making any contributions at all, so you can forget about getting your hands on anything that belongs to the company!" I nod in return. After leaving the department, I dial a number. "I'm sorry, Mr. Cross. It seems that we shall not be participating in the 200-million-dollar bid after all."