When Should You Send A Gentle Reminder For Payment?

The night before our wedding, my mother needed a fifty-thousand-dollar emergency deposit for surgery. I went to my fiancé, Major Adrian Hayes, hoping he would listen before it was too late. He only saw the number. He paid the deposit in the end, but something between us broke that night. That money became the beginning of every name he would ever use against me. After that, every time I asked him for help, he sent me one hundred dollars. When I was in a car accident, he sent one hundred dollars. When I begged him to attend my mother’s funeral, he sent one hundred dollars. Eight months ago, I found out I was pregnant. I sent him seventy-seven voice messages, desperate to tell him we were having a baby. He never listened. He only sent seventy-seven payments of one hundred dollars. Later, when I started bleeding and was rushed into emergency surgery, I called Adrian and begged him to come to the hospital, to answer the doctors, to save our child. He sent one hundred dollars again. At the same time, Madeline’s Instagram story showed Adrian in his dress uniform beside her at a lavish officers’ charity gala. The comments all treated them like the perfect match. I stared at the screen until my hand went numb. I was begging for him from the edge of an emergency room while he stood under chandeliers beside another woman, looking as if he had already found the wife he wanted. By the time Adrian finally turned his phone back on, his staff officer’s voice was shaking. “Major Hayes... your wife and the baby did not make it.” And in that moment, Adrian went feral.

My little sister, Maya, got into a car crash. I put her in a high-end recovery center. Her injuries were bad. Progress crawled. They kept extending her treatment, one phase at a time. Early this morning, the manager called. Said the card wouldn't cover the next phase. That's when it hit me—peak season at the company. I'd been slammed, barely breathing. I hadn't topped it up in forever. I told her I'd transfer the money. She shut it down. Said I had to show up and sign in person before they'd extend anything. So after work, I rushed over. Straight into rush hour traffic. Then she called again. "Ms. Keyne, your balance hit zero three minutes ago. We're terminating services. This is a premium facility—we don't do free care. The patient tied to your account has been removed per policy."

Not even halfway through the Thanksgiving holidays, my boss, Bill Griffin, calls me back to work. He demands I cold-call customers for sales and promises generous overtime pay. Eager to give my son a better learning environment, I seize every chance to earn more money and agree without hesitation. But once the holiday ends, the management posts a notice. "An employee has generated an excessive phone bill working overtime during the Thanksgiving holidays and incurred company losses. Please reimburse the phone bill immediately." Bill, whom I had worked alongside since graduating from college, swiftly turns on me. "Some people in their 30s are about to be laid off. Having a job at all is a blessing, yet they don't know how to appreciate the opportunities the company gives them." Refusing to bow to the absurd demands and open threats, I hand in my resignation that very same day. A company that discards its employees the moment the job is done isn't worth a second of my time. They will learn the hard way who holds the leverage.

Three days after divorcing my ex-husband, Julian Hendricks, I receive a message from him. "Why haven't you wired your salary for this month to me yet?" I assume that he's pulling my leg and reply, "We're already divorced." "So what?" he retorts. "You're supposed to transfer 19,000 dollars out of your 20,000-dollar salary to me every month. You can spend the remaining 1,000 dollars however you want, just like before. "I took care of you when you weren't working in the past. How dare you stop giving me money just because we're divorced?" I stare at his messages in stunned silence. Throughout our three years of marriage, I give 19,000 dollars of my 20,000 dollar salary to Julian every month. Julian claims he's using the money to plan our overall household expenses, when in reality, he's using it to pay for his civil service exam, cover his meals with his friends, and treat his "study buddy" whom I've never even met. He scolds me when he catches me playing games after work, criticizing my lack of desire to improve myself even though I'm the one who cooks, cleans, and does the laundry. The audacity of this man. How dare he think that I'm still obligated to give him money when we're already divorced? The reason that Julian gives me is that he's worried that I'll spend my money frivolously. I block his number. Three seconds later, he calls me from a different number. "You'll regret this. This is the last time I'm ever helping you." I burst out laughing. Help me? No one has ever extended a helping hand to me in the last three years.

Celia Johnson, my boss's sister-in-law, joined the company as the finance director and announced that all reimbursements must strictly follow the standards. I spent an entire week running around for the company and finally closed a five-hundred-thousand-dollar deal. Because the client had used two extra packs of paper towels, the per-person amount for their meal ended up eight dollars over the limit. Celia folded her arms, glanced at the reimbursement form on my desk, and sneered. "Five hundred and eight dollars?" "Yes. Last night at The Peak Restaurant, where we closed Richard's deal. Zack was there too," I explained patiently. "Eight dollars over the per-person limit. Not reimbursable," Celia said coldly. I tried to reason with her. "This was a special case. The client is high-level, and the deal amount is large, and Zack personally said it would be fully reimbursed last night." She returned the reimbursement form to me. "I don't care who said that. Don't think closing a five-hundred-thousand-dollar contract lets you ignore company rules. Reimbursements must all follow policies. Everyone will follow them to the letter." I took a deep breath. I knew arguing with her head-on would get me nowhere, so I called Zack directly. Zack said, "I did say it would be reimbursed, but I never said company rules could be ignored. It's just five hundred. And you still get commission from closing the deal. You young people need to have perspective." I stopped arguing. I turned around and refused the delivery containing the hard copy of the five-hundred-thousand-dollar cooperation contract, smiling as I explained, "Company rules say all cash on delivery packages must be refused. "Also, today is my last day here. Starting tomorrow, I work for Richard's company. As the client, I will be setting the rules this time."

Right after my father dies, I receive a call from the hospital, urging me to settle the hospital bills. "You're the next of kin for Carl Stone, Bed 23 of the Neurology Ward, correct? You still owe the hospital 246,000 dollars. Kindly settle the bill as soon as possible." The call completely catches me off guard. I turn around to look at my father's body in the casket. A rush of anger courses through me, but I suppress it and say, "I'm afraid you've made a mistake. My father is no longer a patient at the hospital." "I knew people like you would never admit to it. Do you think you can get away with it just because you snuck him out of the hospital without permission? "I'm giving you 24 hours to complete the payment. You don't want to find out what will happen if you don't!" Well, now I'm furious. "Go ahead and test me."