LOGINBy eight the next morning, Damian Blackwood's file is sitting on my desk.
I look at it for a moment and then open it.
Not because I am loath to see him.
I know what comes with patients like Damian. Right.
The name.
The money.
Those who call before the appointment.
The expectation that a hospital will yield to them.
I open the file.
His seven-day rhythm monitor has been arranged. The cardiac imaging has been booked for the future. He is waiting for peer review of his preliminary results.
All is where it should be.
Close.
I can hear my phone ringing.
“Dr. Carter?”
“I’m listening.”
“This is Melissa from admin.”
I look at the clock.
“Yes?”
“We have to speak about Mr. Blackwood’s appointment.”
We do. Of course we do.
“About it?”
“This morning his office phoned the hospital. They want his testing privately, without the usual waiting process.”
I recline.
“That is not essential.”
“They are prepared to bear the additional costs.”
“It is not about the cost.”
A pause.
“I see.”
“No, I don't think you do. Medically, he's stable enough for the standard process. That doesn't change because of his name.”
“I'll tell him.”
“Go ahead, please.”
I cut the call.
Thirty seconds later, there’s a knock at my door.
I know who it is.
“Come in.”
An expensively dressed man enters.
Not Damian.
His assistant.
He carries a tablet and the expression of someone who has spent years making difficult things disappear.
“Dr. Carter.”
“Mr. Blackwood's assistant?”
“Yes. Daniel.”
He offers his hand.
I shake it.
“What's the problem?”
“There isn't a problem.”
“Then why are you here?”
His mouth twitches.
“Mr. Blackwood prefers efficiency.”
“Me too.”
“He has several commitments today.”
“So does everyone.”
Daniel studies me.
“I was asked to make sure his schedule is accommodated.”
I close the file.
“His medical care will be accommodated. His schedule isn't my priority.”
“That may create complications.”
“It may.”
He doesn't leave.
Neither do I.
Finally, he nods.
“I'll let him know.”
“Please do.”
He gets to the door.
“Doctor?”
“Yes?”
He isn't accustomed to the word no.
I smile a little at him.
“Then this will be instructive.”
He departs.
I go back to Damian's file.
I am not sure if I should laugh or get angry.
Both, probably.
---
He arrives twelve minutes later.
He does. Of course.
The door opens without a knock.
Damian walks in wearing a charcoal suit, a white shirt, and the same controlled expression he wore yesterday.
He shuts the door.
“My assistant said you turned down my request.”
I look at him.
“Good morning.”
His eyes narrow.
“Good morning.”
“Sit.”
He does.
“You could’ve just told me yourself.”
“I said it to your aide.”
“He spoke for me.”
“Then he was right.”
Damian leans back.
“You don’t make it easy.”
“I never said I would.”
His eyes flick over the papers on my desk.
“What is it you are worried about?”
“Your observations.”
That gets his attention.
I turn the monitor toward him.
“In the episode that brought you in, your rhythm was irregular. Recurrent symptoms are more important when you have a history of HCM than they might be otherwise.”
“I know.”
“I know you know.”
“So why are we even having this discussion?”
“Because having a diagnosis and managing it correctly are not the same thing.”
His mouth hardens.
“I have managed it properly.”
“How long?”
“Years.”
“Private?”
Silence.
“Yeah.”
I stare at him.
“Why?”
“Because it’s my health.”
“That’s not an answer.”
“You're not getting any more than that.”
And there it is again.
The wall.
I turn back to the screen.
“Your records are not complete.”
“My records are private.”
“They’re also needed.”
“You have at your fingertips what you need.”
“No. I have access to what you've chosen to give the hospital.”
His jaw shifts.
I continue before he can respond.
“I've requested your previous cardiology records.”
“You didn’t ask me.”
“Why should I have to ask permission for your care records when you have signed for them to be shared?”
His eyes stay on me.
We sit in silence for a moment.
Then he says, “You are very stubborn.”
“I've been called worse.”
“I believe so.”
I nearly smile.
Close.
Instead, I point to the report.
“The imaging doesn’t indicate an acute crisis, but I don’t want to discount the changes we have seen.”
“So I’m not going to die.”
“I didn’t say that.”
“You’re side-stepping the question.”
“Because medicine doesn't work in yes-or-no statements.”
He looks down.
I see the frustration building.
Sweet.
Better to be frustrated than complacent.
“You need ongoing specialist care,” I say. “Not because you are wealthy. Not for being famous. Because you have a condition that changes.”
“How often?”
“We’ll know that when we get all the results.”
He nods his head.
“And the monitor?”
“You'll wear it as I tell you.”
“For seven days.”
“Yes.”
He looks at me as though I'm personally responsible for the length of the week.
“I have meetings.”
“Then have them.”
“With a monitor attached to me?”
“It's small.”
“That’s not the point.”
“I know.”
He studies me.
“What is the point, then?”
“That your heart doesn't care whether you're in a board meeting.”
His expression goes still.
I realize I have said something that sounds harsher than I intended.
But I don't take it back.
His father had died from the same inherited disease.
That fact is quiet between us.
He looks down at his palms.
When he speaks again, his voice is lower.
“I don’t want people to see me.”
“I don't want people to look at you.”
“You want me to have a machine watch me all week.”
“Because information is useful.”
“And if the information is false?”
“Then we take care of it.”
He lifts his eyes.
“You make it all sound so easy.”
“No,” I say.
I look into his eyes.
“I make it so it is doable.”
There's a change in his expression.
Hold on a minute.
And then the door opens.
Dr. Harris walks in with another folder.
“Sorry. I thought you were done.”
“We’re not,” I say.
Damian looks at him.
“Am I being transferred?”
Dr. Harris pauses.
I already know what is next.
He glances at me.
“That is actually why I’m here.”
I sit up straight.
“What happened?”
He shuts the door.
“The review board has looked at Mr. Blackwood’s results.”
Damian’s expression is unreadable.
“And?”
“They want him kept under constant specialist supervision.”
“I can make that happen with my old cardiologist,” says Damian.
Dr. Harris glances at me.
“They want Dr. Carter, specifically, to remain involved.”
Damian slowly turns to me.
I stare at him.
He doesn’t look happy.
I'm not either.
It’s not that I don’t want the case.
It’s because I know what it means to be involved.
More appointments.
More reasons.
More chances for Damian Blackwood to overrule medical judgment.
Dr. Harris puts the folder down on my desk.
“Given his background and the direction we’ve already taken, you’re the best person to lead the next chapter.”
Damian eyes the folder.
Then me.
“I requested a different doctor.”
“I know.”
We get a confused look from Dr. Harris as well.
I guess that is no longer a problem.
“It is,” Damian says.
I nearly laugh.
I open the folder instead.
“We can talk about it after I have the full results.”
His eyes are still on me.
“You've made up your mind.”
“No.”
I flip a page.
“I have made a medical recommendation.”
“And if I don’t agree?”
“Then we go over your options.”
“And if I choose someone else?”
“That’s your right.”
He looks surprised.
I look up.
“But whoever you pick will still have to deal with the same heart.”
Silence.
His eyes go back to the file.
For the first time, I see something underneath his irritation.
Fear.
Not enough to get him to admit it.
Sufficient to make him angry.
Dr. Harris leaves us alone.
Damian stands up.
“I will wear the monitor.”
I look up.
“Good.”
“But I want copies of all results.”
“Certainly.”
“And I want to be sure of that before anyone makes decisions about my treatment.”
“It’s a two-way street.”
His brow creases.
“What’s that mean?”
“If something happens, you don’t hide it from me.”
His face hardens.
I know I have touched the real thing.
“You’re asking for a lot of trust,” he says.
“Nope.”
I put the folder down.
“I'm asking for honesty.”
He studies my face for a long moment.
And then he's at the door.
He
stops at the handle.
“Dr. Carter.”
“Yes?”
“If I agree to this, I expect you to treat me like any other patient.”
I watch him.
“That will be no difficulty.”
A humourless smile flickers faintly.
“Fine.”
He goes away.
I watch the door shut.
Then I look down at his file one more time.
Yesterday’s unexpected patient was Damian Blackwood.
The hospital has decided today that he is to remain in my care.
And already, I somehow get the feeling that keeping him alive might be easier than getting him to tell me the truth.
I’m just finishing reviewing a patient’s echocardiogram when the emergency call comes in at 2:17 p.m.A nurse appears in the doorway, looking focused.“Dr. Carter, we have a patient coming in from the emergency department. Female, 46 years old. Acute chest pain, shortness of breath, abnormal first ECG. They’re asking for cardiology.”I close the report.“Have they stabilised her?”“She’s conscious. They’re monitoring her, but the pain still hasn't lessened.”“Get the latest observations and ECG,” I say. “I’ll meet you downstairs.”Before she has even finished talking, I’m already going.The corridor is crowded. The lift takes too long. I run down the stairs, my shoes hitting each step. The patient is already in the emergency department when I arrive.She is pale under the fluorescent lights, one hand pressed to her chest. A nurse reads her notes from the trolley while a second is hooking up the monitors.“I’m Dr. Carter,” I say as I head towards the patient. “Will you please tell me y
POV: AmeliaThe consultation ends later than I expect it to.Damian has asked all reasonable questions about his assessment, challenged two of the recommendations, and asked for copies of the available results. This time, he has taken the answers at face value, not turned the discussion into a contest.I call that progress.Dr. Harris leaves first, instructing me to send the revised plan to the cardiology team. Damian stays at the desk, reading the details of the appointment on the sheet I have given him.“Your next review is booked in,” I tell him. “If anything changes before then, phone the department rather than waiting for the appointment.”“I see.”“You do?”He glances up from the paper.“Did you have to ask that question?”“Probably not.”“Well, I was beginning to think you had lost the stomach to ask it.”I take the sheet from the printer and slip it into his folder. “I don't like having to repeat myself.”“Then we have something in common.”He closes the folder, and I expect h
The call from the hospital comes in at 6:40 P.M., right as I am finishing up the review of the acquisition forecast.Adrian sits across the desk from me, waiting for my approval on something else. I hold up one finger to him and take the call.“Mr. Blackwood? This is cardiology. We are calling in connection with your ongoing assessment. Dr. Harris would like to talk to you about the latest information. Could you come tomorrow morning?”I look down at my calendar. “Can we do this over the phone?”“I'm afraid Dr. Harris would rather speak to you in person.”“Is it an emergency?”“He'd be better placed to explain the findings himself, sir.” A brief pause. “Nine thirty, if you are free.”I don't like that answer. It provides me with just enough information to dream up a few possibilities and not enough to judge any of them.I check the calendar again. We can postpone the meeting with Northstar's legal team. Adrian can push back his internal review for another hour.“Nine thirty is good.”
Damian Blackwood has already given my receptionist three different excuses for being late for his appointment at eight-thirty.The first is a meeting that ran long. The second is a summons he cannot avoid. The third, far less confidently put by his assistant, is that he would prefer to reschedule.I stand beside my desk and read the message for the second time.I'd rather change the time.Those words make me want to call him myself.“When will he be free?” I ask.The receptionist shakes her head. “His assistant said he’d call us back.”“Of course he did.”I return to the patient file on my screen. Damian’s assessment is not finished yet, and his symptom record is current, including yesterday’s episode. He reported it himself. That's an improvement. But reporting a symptom does not eliminate the need for follow-up.I check the appointment schedule. It's not an easy slot to fill, the one he's been given. There are other patients waiting for reviews, and I can't shuffle them around becau
At nine fifteen, three people have disagreed with me, two have changed their positions, and one has asked for another ten minutes to reconsider an offer I already know he intends to accept.I give him five.Richard Hale, chief negotiator for Northstar Medical Systems, sits across the conference table, his hands folded over a thick pile of documents. He is in his late fifties, silver-haired, wearing an expensive watch and exuding the confidence of a man who has spent most of his career being told that his experience makes him indispensable.It doesn't.“The new terms are fair,” he says. “But my board will want assurances about the transition period.”“Your board has your amended terms. The transition period is eighteen months. You keep operational control for the first six, and then our integration committee takes over.”“And if it takes longer to integrate?”“Then we’ll talk about why it’s taking longer. We are not going to negotiate against a theoretical problem before we have an act
Damian Blackwood has rescheduled the same appointment three times by Tuesday morning.7:42 a.m. The first request comes in through the hospital’s scheduling system. The second is from his office assistant less than an hour later. The third is a message from the cardiology department, politely asking if I could change things around so Mr. Blackwood could attend a corporate meeting before coming to the hospital.I read the message twice.And then I ring him.He answers right away.“Dr. Carter.”“Mr. Blackwood. I know you want to reschedule your appointment.”“I am trying to make it possible to attend without disrupting something that is a matter of importance to the business.”“You’ve already moved it once.”“And now I’ve got to shift it again.”“Why?”“Somebody moved my board meeting up.”I look at his file. We will need to explore his symptoms further, given the recent episodes of palpitations and light-headedness. His ECG on admission has not given a definitive answer, and the previo







