I stared at the innocent-looking face behind the glass partition, took a deep breath, and pushed my ID card back through the slot."Hello, I need this freeze lifted. That money is for Karl Young's mother's surgery."Ma'am, even if you know our branch manager, rules are still rules."She sat upright behind the counter, maintaining that perfectly polite smile."Carmen Sanders, do you even know what this money is for?"I swallowed the metallic taste rising in my throat. My hands were shaking."I don't care whether you're doing this out of personal spite or for some other reason."Unfreeze my account. Right now."The intern let out a soft laugh and leaned toward the microphone."Oh, Ms. Nolan, listen to yourself."I'm just a junior teller. How would I dare abuse my authority?"Besides, this is for your own good."You said your mother is sick, but what if it's a scam?"There are so many fraud cases these days. As a bank employee, it's my responsibility to protect customers."M
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