Is To Err Is Human: Building A Safer Health System Worth Reading?

Dr. Clara Evans lives by one rule: Save everyone. But when Dante Moretti—billionaire tycoon and the city’s most feared Mafia leader—stumbles into her ER drenched in blood and bullet holes, she realizes some lives come with a price. She saved his heart from stopping, but she didn’t realize he was already planning to steal hers. When Clara’s brother gambles away his life to the wrong people, Dante offers a deal signed in shadows: The debt is cleared, but Clara belongs to him for six months.

The new intern in our department, Astrid Stokes, had a soft, harmless look people viewed as innocent. She also claimed she could see a countdown over people's heads, ticking down to their deaths. Most of us just laughed it off and told her she had been reading way too many web novels. When an elderly man was rushed into the ER, she told the department head, Melanie Brooks, not to bother. She said the man wouldn't make it through the day. Melanie ignored her and pushed ahead with everything we had. The old man still died. The attending doctor even got slashed by the patient's family during the fallout. After that, people started to waver. During a team outing, Astrid suddenly screamed and told us not to get on a specific bus. She said if we did, we would all die. With no other choice, we switched vehicles. By the time we reached our destination, news came in. The bus we were supposed to take had lost its brakes and gone off a bridge. After that, almost everyone believed her. Everyone except me. The next day, she pointed straight at me. "Ruth shouldn't be a doctor anymore. If she stays, she'll get caught up in a medical dispute, and the whole department will end up dead or injured." Just like that, Melanie reassigned me. I went from doctor to janitor, handling medical waste. One day, I got scratched by a contaminated needle. Yet, no one would treat me. "Astrid already said it. This is her destiny. Anyone who gets involved will die, too." My body rotted from infection, sores breaking open across my skin. I died alone on the street, full of fury. When I opened my eyes again, I was back to the day Astrid first claimed she could see those death countdowns.

On my birthday, my mother-in-law had just been wheeled out of surgery, only to be sent straight back into the ER. In a video newly posted by an intern, he was shown holding a scalpel and cutting my mother-in-law open, while the lead surgeon, who was my wife, was nowhere in sight. “Who says interns aren’t qualified to operate? No worries. My Dr. Lover dotes on me.” Colleagues flooded the comment section, saying the couple was sweet and that they were shipping them. I forwarded the video straight to the hospital director. Not long after, my wife called me. Her breath ragged and voice fragmented. “So I forgot your birthday. Is that reason enough for you to go to the director and accuse me of violating hospital rules? “I’m so done with your unreasonable behavior! Even if my mother sides with you this time, I’m still getting a divorce…” She hung up before I could respond. What she didn’t know was that her mother wouldn’t be taking my side anymore. Because the patient who went into massive postoperative hemorrhage and died during resuscitation, under the lead of an intern, was her mother.

The new intern in the unit had to be chronically incompetent. He handled my mother's post-surgery medication and somehow mixed up the drug. He gave her a potent blood thinner. That night, she died from a hemorrhage after her operation. Before I could even accuse him, the intern had his puppy-dog eyes ready. "I'm sorry, Dr. Benford, but I thought that was the drug you wanted me to mix. Who was I to question my superior's order?" Then the hospital director, who was also my wife, chimed in, "Your mom is the idiot for taking her meds without checking. She brought this on herself." I was so enraged that I had a heart attack, which meant I had to undergo surgery in the same hospital. The intern insisted on redeeming himself and assisted Victoria during the operation. He could not even thread a needle because his hands kept trembling. In the middle of the procedure, this medical fraud removed his mask and wet the end of the surgical thread to force it through. I died in the ICU the next day. The cause was a bacterial infection. As I neared death, I heard the intern whine through tears, "How could I be so careless? If I weren't so clumsy, Dr. Benford would have lived." Victoria gently ruffled his hair. "Don't take it to heart, pumpkin. Everyone knows how risky medical procedures can be. You're just starting out, so don't be so hard on yourself." Because of my wife's efforts, both my mother and I were cremated without any investigation or disciplinary action. You would think that was the end. It wasn't. The next time I opened my eyes, I was back on the day Hugo Spencer first joined our hospital as an intern.

The ER receives a patient in the middle of the night. Despite being the doctor on duty, I use the excuse of suffering from a stomachache to duck into the washroom. Instead, the new pretentious doctor, Scarlett York, is the one taking the lead in saving the patient's life. In my previous life, I put in all of my effort to save the patient's life. That was how I managed to revive him. But when the patient woke up, he claimed that I had broken four of his ribs, so he demanded compensation from me. The hospital also suspended me from my position and made me reflect on my actions just because I drank a bottle of glucose that I paid for. At the same time, Scarlett accused me of selling the medical equipment, which led to me getting fired by the hospital. To make things worse, the patient's family decided to get revenge on me by stabbing me with a blade. When I open my eyes again, I've returned to the day the patient is sent to the ER.

The first thing I did after being reborn was add penicillin, a drug the patient was severely allergic to, into his pre-surgery medication administration record. The hospital leadership exploded. “Have you lost your mind?” “Are you trying to kill the patient?” I smiled as I accepted the suspension notice they handed me. In my previous life, I had been the lead cardiac surgeon for this operation. Back then, I refused a request from my wife, Shannon Wright, whose childhood friend, Jonah Hill, wanted to use my patient as ‘practice’ during the surgery. Right there in, Shannon threw a tantrum and demanded a divorce. In the chaos, she ripped out the patient’s blood transfusion line and even knocked over the blood bags, causing the wealthy patient to die on the table. However, they pinned the entire medical malpractice scandal on me. With the security footage wiped clean, I was sentenced to death in the end. My parents sold everything they owned and gathered eight million dollars. They gave the money to Shannon, begging her to hire a lawyer and help overturn my case. Instead, she told them that she and Jonah had been having an affair. From the very beginning, I had only been their scapegoat. The shock shattered my parents. While driving home in a daze, they lost control of the car and plunged off an overpass bridge. Both of them died on the spot. Now, when I opened my eyes again, I had returned to the very day of that wealthy patient’s surgery.