What Solutions Does To Err Is Human: Building A Safer Health System Propose?

The new intern in our department, Astrid Stokes, had a soft, harmless look people viewed as innocent. She also claimed she could see a countdown over people's heads, ticking down to their deaths. Most of us just laughed it off and told her she had been reading way too many web novels. When an elderly man was rushed into the ER, she told the department head, Melanie Brooks, not to bother. She said the man wouldn't make it through the day. Melanie ignored her and pushed ahead with everything we had. The old man still died. The attending doctor even got slashed by the patient's family during the fallout. After that, people started to waver. During a team outing, Astrid suddenly screamed and told us not to get on a specific bus. She said if we did, we would all die. With no other choice, we switched vehicles. By the time we reached our destination, news came in. The bus we were supposed to take had lost its brakes and gone off a bridge. After that, almost everyone believed her. Everyone except me. The next day, she pointed straight at me. "Ruth shouldn't be a doctor anymore. If she stays, she'll get caught up in a medical dispute, and the whole department will end up dead or injured." Just like that, Melanie reassigned me. I went from doctor to janitor, handling medical waste. One day, I got scratched by a contaminated needle. Yet, no one would treat me. "Astrid already said it. This is her destiny. Anyone who gets involved will die, too." My body rotted from infection, sores breaking open across my skin. I died alone on the street, full of fury. When I opened my eyes again, I was back to the day Astrid first claimed she could see those death countdowns.

The ER receives a patient in the middle of the night. Despite being the doctor on duty, I use the excuse of suffering from a stomachache to duck into the washroom. Instead, the new pretentious doctor, Scarlett York, is the one taking the lead in saving the patient's life. In my previous life, I put in all of my effort to save the patient's life. That was how I managed to revive him. But when the patient woke up, he claimed that I had broken four of his ribs, so he demanded compensation from me. The hospital also suspended me from my position and made me reflect on my actions just because I drank a bottle of glucose that I paid for. At the same time, Scarlett accused me of selling the medical equipment, which led to me getting fired by the hospital. To make things worse, the patient's family decided to get revenge on me by stabbing me with a blade. When I open my eyes again, I've returned to the day the patient is sent to the ER.

On my birthday, my mother-in-law had just been wheeled out of surgery, only to be sent straight back into the ER. In a video newly posted by an intern, he was shown holding a scalpel and cutting my mother-in-law open, while the lead surgeon, who was my wife, was nowhere in sight. “Who says interns aren’t qualified to operate? No worries. My Dr. Lover dotes on me.” Colleagues flooded the comment section, saying the couple was sweet and that they were shipping them. I forwarded the video straight to the hospital director. Not long after, my wife called me. Her breath ragged and voice fragmented. “So I forgot your birthday. Is that reason enough for you to go to the director and accuse me of violating hospital rules? “I’m so done with your unreasonable behavior! Even if my mother sides with you this time, I’m still getting a divorce…” She hung up before I could respond. What she didn’t know was that her mother wouldn’t be taking my side anymore. Because the patient who went into massive postoperative hemorrhage and died during resuscitation, under the lead of an intern, was her mother.

On my very first night working the overnight shift at the new hospital I've been transferred to, I run into my wife, Willow Jensen, who claimed she needed to be away on a year-long business trip. Now, she's lying on a gurney outside the delivery room, heavily pregnant, with blood pouring from beneath her. The man kneeling beside her grabs my hand tightly, his desperate pleas ringing in my ears. "Doctor, please! You have to save her!"

The hospital's latest intern, Lindsey Clark, is very pretty, but she's a total idiot as well. When my mom came to the hospital for a prescription, she swapped the vitamin C for potassium supplements, which were known to be very poisonous if misused. Mom, who was fresh out of surgery, suffered from heavy bleeding right after taking the medication. She died on the same night. Before I could hold Lindsey responsible for Mom's death, the latter quickly piped up with teary eyes, "I'm so sorry, Dr. Monroe! I just thought that potassium supplements can help your mother heal faster…" Even Michael Jones, my husband, who was the hospital director, took her side. "Your mom only had her idiocy to blame! She died because she took the wrong medication! How dare you drag Lindsey into this!" I was so furious that my cardiac arrest was triggered on the spot. Soon, I was sent into the operating room. Lindsey said she wanted to redeem herself by taking on the post as Michael's assistant in the surgery. But her hands kept trembling even when she tried to thread the suture needle. In the end, she took off her mask and picked up the suture with her teeth. Just like that, she used her saliva to wet the suture end. One day later, I died in the ICU due to a case of severe infection. When my spirit was about to fade away, I heard Lindsey crying sadly. "If it wasn't for my idiocy, Dr. Monroe wouldn't have died!" Michael just patted her dotingly on the head in return. "Having medical risks in a surgical operation is completely normal. You're still young, so stop blaming yourself already." Mom and I were cremated instantly, seeing as Michael intended to cover up our deaths. When I open my eyes again, I've returned to the day Lindsey has just gotten recruited by the hospital.

“Dr. Carter… I don’t know why, but I feel a little dizzy. I think I should go back…” I had drunk some red wine in the head of surgery’s office, and, for some reason, my body started feeling unwell. “Don’t rush off,” Dr. Carter replied with an expression I could not recognize. Then, he pushed me onto the couch. “It’s not often I get a chance to get close to the prettiest nurse in the hospital.” I could not respond.