Why Does The Mom Test Focus On Customer Interviews?

Arthur Dalton, a billionaire businessman with leading electronic technology in all over New York, is in desperate need for a nanny who can take care of his five year old mischievous daughter, Hayley. Having lost the love of his life at child-birth, he isn’t looking for any kind of romantic relationship until Kathleen Moore shows up at his house and he mistakenly put her in jail for an attempted kidnapping of his daughter. Kathleen is a delivery girl at her family owned restaurant, but negative her first meeting with Arthur puts them at odd with each other right from the beginning, even though Hayley suddenly develops a fondness towards Kathleen that Arthur had never expected. Now, he must comply to his daughter’s wishes and hire Kathleen as a nanny, but what happens when the holiday seasons arrive and the close proximity makes Arthur’s heart skip a beat for Kathleen, a heart that he swore he would never give to anyone else? And what happens when his daughter demands that the only thing she wants as a present this Christmas is a new mommy?

Mom is very biased. Every night, she will pour me a glass of milk before bedtime, simply because my grades are the best. My twin sister, Melody York, and my younger brother, Jason York, have never received this treatment before. On the night before my college entrance exam, Mom brings me a glass of milk before my bedtime as usual. But the next day, I end up collapsing in the exam venue even though I've always been healthy. Because of that, I miss out on the college entrance exam, causing me to fail. Meanwhile, Melody, whose grades have always been terrible, miraculously gets into an outstanding university. Mom consoles me, telling me that it's fine to just repeat the senior year. Every night, she prepares the same glass of milk for me as usual. Before the second college entrance exam, my cousin, Annie Wood, is staying over at my place temporarily. She wants to have a taste of my nighttime milk, only to get berated by Mom for being shameless. But halfway through the exam, I suffer from an intense stomachache all of a sudden. After that, I get sent to the hospital for emergency treatment. That year, I end up failing the exam again. But Annie, who comes from a vocational high school, gets into a pretty good university thanks to her scores. The entire family is elated, to say the least. But the fact that I have to repeat my senior year for the third time makes me the butt of everyone's jokes. I don't understand why all sorts of health problems will plague my body when it's time for my college entrance exam. When I'm taking the exam for the third time, I tell myself that this is my final chance, so I mustn't slack off no matter what. Three days before the exam, the only food I've ingested is the food offered by the school's cafeteria, just in case I run into more health problems on the day of the exam. But on the night before the exam, Mom brings me yet another glass of milk before bedtime.

This is my first time meeting my partner's family as their future daughter-in-law. A few minutes after taking my seat, my future mother-in-law, Joana Carrell, suddenly speaks up. "I've conducted a premarital test on you, but you've only scored 30 points. You have no right to marry into my family!" I never expect that I'll be tested, to begin with. The results leave me feeling shell-shocked. But Joana continues prattling on and on. "When you walked through the front door, the stool at the doorway was crooked, but you never readjusted it. You got ten points deducted for that. "The trash can in the living room was full, but you ignored it and never took the initiative to empty it. That'll be 20 points deducted. "When you washed the fruits in the kitchen, you saw a pile of dishes in the sink, and yet you didn't wash them. That's 40 points lost! "Altogether, you scored 30 points, which means you've failed the test. Hence, you aren't worthy of becoming a daughter-in-law of the Yarrow family!" I turn to look at my boyfriend, Anthony Yarrow, subconsciously, hoping that he'll defend me. But he keeps his head lowered and pretends to not hear anything. His reaction catches me off guard. But soon, my temper starts flaring. It turns out that the Yarrows have already plotted to put me through a trial that tests my submissiveness as soon as I walk through the front door. That's why Joana has been assessing me like I'm their future maid. Since they care about points that much, then I suppose they can kiss the million-dollar wedding gifts, the marital home located in the city center, as well as the businesses under my family goodbye.

Bored of having nothing to do at home, I hide my identity and apply for a job as a designer at the company my son, Jonathan Grady, runs. A few months later, I'm informed that the company wants to optimize its workforce, and I'm the first to get axed. "Why?" "Because you're menopausal. You can't get pregnant." Hearing that makes me scoff. What kind of absurd reason is that? "A designer uses her brains to do her job, no? When did a womb become so important?" I point at Sasha Johnson, who'd been hired before me and was now sitting at her desk, snacking on popcorn instead of working. "Her line compositions are still a complete mess, and she spends all of her time watching TV shows in the office. But just because she's pregnant, she's not included in the company's layoffs?" Fiona Lewis, the HR manager, looks at me as though I'm an idiot. "How can an old hag like you, who still has to work, compare yourself to her? She's pregnant with the boss' baby, you know. She's the future Mrs. Grady! The money we save from having to pay your salary can go toward buying her prenatal supplements." I freeze in shock. Did my son knock up one of his employees? But he told me he didn't want to have any kids!

I walked into the Marxell Motors showroom with my girlfriend, Fleur Harper, and got straight to the point: I wanted to look at the SX. The salesman, Lenny Sloan, gave me a once-over, then acted like he hadn't heard a word. He pulled Fleur aside instead, all smiles. "You've got a great eye," he told her. "People are lining up just to put a deposit down on this one." I trailed along and cut in, frowning. "Can I take it for a test drive?" He didn't even look up. "This one's sixty-eight grand out the door. You sure you want to try it?" "I'm sure." He sighed like he was doing me a favor, then walked me around the car, dripping condescension the whole way. "A car to keep up appearances, sure, that's fine. Just don't get too full of yourself. It's seven hundred a month on the financing. You sure you can keep that up?" I kept my face flat and didn't answer. He leaned in and dropped his voice. "Real talk, man, what do you even do for work? Fresh out of school and already buying a luxury car?" I fired back with a question about the trim specs. He waved me off. "Not bad, you actually did your homework. But I already sent the details to your girl. Go hash it out with her." I swallowed my anger, finished negotiating the price, and put down the deposit. A week later, Fleur got a message: the dealership wanted her to come pick up the car. I called the dealership to ask what was going on. The man on the other end didn't bother hiding his contempt. "That deposit—who knows whose money that really was. You're wearing five-dollar canvas sneakers. No way you can afford an SX. Whoever's footing the bill gets the call to come pick it up. Problem?" No problem at all. After all, I was just a mystery shopper sent from corporate.

In the bedroom, I am being manipulated into various positions. A strange man reaches out toward me and fondles my body roughly with his callused hands. He leans in closer and tells me to relax because it will help release the milk quickly. The man before me is my husband's best friend. He was hired to be my lactation therapist. His hands roam across my waist slowly and pause right at my chest. I can hear him saying in a hoarse voice, "I'm going to start massaging here." I can't help but shudder before closing my eyes tightly.