Does Wits Smart Dining Offer Loyalty Rewards For Customers?

During a game of Truth or Dare at a gathering with friends, my girlfriend, Bridget Ellison, loses. Her punishment is to buy coffee for everyone. Half an hour later, she returns carrying more than a dozen bags and starts handing out drinks with a smile. "Francis, you've been pulling all-nighters for two days straight. Here's your iced long black." "Daryl, you like java chip frappe with extra mocha sauce, right?" "And here's yours. Lemon black tea, no ice. You've ordered it hundreds of times." One by one, everyone gets their drink. By the time she reaches me, only an empty bag remains. Everyone at the table freezes. "Where's Aiden's drink?" She pushes her peach frappe toward me and says, "I forgot. He can just share mine." A friend immediately groans and complains, "It's the same every gathering. If you two want to show off how loving you are, can you at least come up with a new routine?" Everyone around us laughs and teases us, but I can't bring myself to even take a sip of the drink. I'm the only one who knows the truth. The display of affection is an act. In reality, she has truly forgotten to buy me a drink. After four years together, Bridget still can't remember that I'm allergic to peaches. I set the peach frappe back on the table. I've spent four years settling for less. Now, it's time for me to leave.

It was my girlfriend's birthday. I took her to my family's newly opened restaurant for dinner. Since we were planning to have cake later, the two of us ordered a single set meal that included a pizza and a plate of pasta. Smiling, I handed the menu to the waiter. He took it with a fake smile. I heard him calling us paupers under his breath. I frowned. "What did you just say?" The waiter froze for a second. He then put on another fake smile. "I said I'll have your order ready shortly." I snorted and replied fluently in the same language he'd used. "You just called us paupers."

I set up a company cafeteria for employees with an abundant meal daily worth 150 dollars per person. Meals are prepared by a world-renowned master chef. Every day, I only ask my employees to contribute a token of one dollar. Instead of gratitude, all I get is their envy of the neighboring company. "I wish we had that. Their healthy lunches cost them nothing, and the company covers everything." "Yeah. Free salads always seem to taste the best." Before long, this chatter spreads through the office, and the new hires carry it into the company's group chat. "Mr. Shaw, can we switch things up? All this rich, heavy food is just too much for us!" A few of the senior employees quickly jump in. "Yes, Mr. Shaw! We're not asking for anything extravagant. We only want something like the healthy lunches the other company gives out for free!" Perfect. They ignore my lavish 150-dollar meals that cost them almost nothing, yet they pine over the neighboring company's modest lunches. I scroll through the chat, feeling nothing but sharp irony. I immediately send a company-wide email. "Attention, everyone! By popular demand, and so you can all experience a truly free lunch, the cafeteria's daily meal is reduced from abundant to simple starting today. "Snacks and fruit options are discontinued and replaced with the same healthy lunch set offered by the neighboring company. The company will cover the full cost. Enjoy your meal!"

I had my meal and was about to leave my sister's restaurant, but the manager stopped me. "Sorry, sir, but you haven't paid your tab." I never saw this guy before. He probably had no idea who I was. Kindly, I explained, "Put it on your boss' tab. She knows what to do." The manager instead gave me a look of derision. "Sir, we're a 3-star Michelin restaurant. We do not put anyone's bill on another person's tab." He handed me an itemized bill. The guy had it ready and printed. I went through the list. The meal alone cost 75 grand. The 'dining utensil gleam maintenance fee' ran up to 45 hundred. There was also an exclusive air purifier fee, which would cost 75 hundred. And there was a 'VIP calm headspace service fee' that ran up to 15 grand. Those were the ones that stood out, but they were far from the last. I had no idea my sister was running an extortion gig. Mirthlessly, I laughed. "I'm your boss' brother. Tell her she's talking to me when she comes home." The manager did not let me go. "Just say you can't afford it. You're not the first one to try and claim you know Ms. Grayheim. I know leeches like you well enough." I texted my secretary. 'Tell my sister she either fires this guy, or I pull my funds out.'

While I'm enjoying a promotional set that I've ordered from a restaurant, my best friend sends me screenshots she has taken from someone's social media feed. "I just met a weird customer who's clearly impoverished but acts like she isn't. How can I make her realize that she has no right to be dining in such a fine establishment?" The screenshot's descriptions grow even more familiar. "One has to spend an average of two thousand dollars in this fine dining restaurant, and yet this broke loser has the nerve to order the cheapest promotional set instead! On top of that, she's shameless and pathetic enough to make me take a photo of her that makes her look very fancy! "Seriously, I want nothing more than to post that ugly and unedited photo of hers on my social media feed and pin it there, just so I can humiliate her to no end!" Someone in the comment section tells the floor captain of the restaurant to watch her behavior. "She's a customer at the end of the day; your restaurant's reputation will suffer from a blemish if things get out of hand. "You should know when to stop. After all, you're in the hospitality industry, so you shouldn't act too arrogantly." The original poster has the guts to respond to that comment. "I will never show respect to those who can't afford a 14-thousand-dollar meal! The fact that I have the balls to post the entire thing on my social media means I'm not scared of that peasant at all! What can she do to me anyway?"

Right in the middle of the workday, my coworker, Stanley Graham, suddenly jumps up and slaps me on the shoulder. "Next week is Mr. Todd's birthday. Since your family runs a seafood restaurant, I'll tell you what—I'll chip in 99 bucks to treat the whole department at your place to celebrate!" He starts counting dishes on his fingers. "We need lobster and king crab. The fish has to be a fresh-killed red snapper. Don't skimp on the appetizers, and keep the beer and sodas flowing. Oh, and keep an eye on the shellfish. Mr. Todd has gout. Do a good job. Don't embarrass our department." He nudges me with a smirk. "When Mr. Todd walks away happy, he'll probably throw a massive bonus your way. You'll be laughing all the way to the bank. You make money, you get the credit, and the boss is happy. Dylan, you seriously owe me one." I stare at him, completely baffled. My family owns a small diner. Where on earth are we getting seafood from? The moment I flatly refuse, Stanley rolls his eyes and walks off. That night, a sign-up list pops up in the company group chat. "Mr. Todd's birthday is this Saturday! I'm treating everyone to a seafood feast. Eat as much as you want, and you can bring your family too. Add your name to the list if you're in!" The chat immediately erupts into cheers. In less than ten minutes, over 50 people sign up. "My dad's never even had lobster. Thanks to Stanley, he finally gets to experience something new!" "My kid loves tuna. Save a few extra portions for him!" Stanley promises everyone everything. After dropping a location pin in the chat, he transfers 99 dollars to me. "Dylan, take the cash. Make sure the ingredients are top-notch. Don't rip off your own coworkers." I take a closer look at the location and smile. It is the high-end seafood restaurant right next to my family's diner. The owner is a reformed gangster with tattoos climbing all the way up to his jaw. The last guy who tried to walk out on a bill there still can't get out of bed.