What about the simple reality of burnout? A healer, social worker, or leader who has given and given until they have nothing left. Their 'coldness' is emotional exhaustion, a drained reservoir. Their backstory isn't a trauma, but a thousand small cuts of compassion fatigue. They've had to erect boundaries to survive, and those boundaries look like ice from the outside. The story isn't about fixing them with love, but about someone who helps them rest and replenish, so they can choose to be warm again from a place of fullness, not obligation.