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Chapter 13

“Thank you for calling Global. This is Betsy speaking. How can I be of assistance today?” I warmly say to the client on the other line.

Hi, Betsy. My girlfriend just broke up with me. What shall I do?”asks the man. His voice sounds like he’s on the verge of crying. He is my last client before my lunch break.

“I’m not a radio DJ,” I murmur absentmindedly.

“What did you say?”

I almost face palm. I clear my throat and act professionally. “I mean did you do something which upset her?”

Well I just went out with my friends! What is wrong with that?” he says sharply.

 “Hmp. So what do you want to do on your account, sir?”

“Oh yes,” he falters and there is a stretch of silence. ‘Er . . . I’d like to know my account’s balance.”

 “Sure. Let me go ahead and check that balance for you. Can I have your account number?”

He murmurs his account number and I key in the i

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