No Reimbursement for You

Celia Johnson, my boss's sister-in-law, joined the company as the finance director and announced that all reimbursements must strictly follow the standards. I spent an entire week running around for the company and finally closed a five-hundred-thousand-dollar deal. Because the client had used two extra packs of paper towels, the per-person amount for their meal ended up eight dollars over the limit. Celia folded her arms, glanced at the reimbursement form on my desk, and sneered. "Five hundred and eight dollars?" "Yes. Last night at The Peak Restaurant, where we closed Richard's deal. Zack was there too," I explained patiently. "Eight dollars over the per-person limit. Not reimbursable," Celia said coldly. I tried to reason with her. "This was a special case. The client is high-level, and the deal amount is large, and Zack personally said it would be fully reimbursed last night." She returned the reimbursement form to me. "I don't care who said that. Don't think closing a five-hundred-thousand-dollar contract lets you ignore company rules. Reimbursements must all follow policies. Everyone will follow them to the letter." I took a deep breath. I knew arguing with her head-on would get me nowhere, so I called Zack directly. Zack said, "I did say it would be reimbursed, but I never said company rules could be ignored. It's just five hundred. And you still get commission from closing the deal. You young people need to have perspective." I stopped arguing. I turned around and refused the delivery containing the hard copy of the five-hundred-thousand-dollar cooperation contract, smiling as I explained, "Company rules say all cash on delivery packages must be refused. "Also, today is my last day here. Starting tomorrow, I work for Richard's company. As the client, I will be setting the rules this time."