Library

How Do I Sync Ebooks Hoopla Across Devices?

For those who borrow titles from Hoopla Digital, is your reading progress or bookmarks supposed to update seamlessly between your phone and tablet?
2025-09-02 23:03:58
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11 Answers

Best Answer
Anadi Kirus
Anadi Kirus
For Hoopla, all you need to do is sign in to the app using your library card on each of your devices. Hoopla then syncs up all of your borrows and continues to keep track of your progress on each of your devices. This means that no matter what device you are using Hoopla on, you can always continue reading right where you left off. Right now, I just finished reading a really long series of books, and I am looking for something new to read. I stumbled upon a complete saga of a series of Reverse-Harem Paranormal Romance novels that would be perfect for binge-reading one after the other, such as 'Ravished By The Alphas (Reverse-Harem Paranormal Romance)'.
2026-08-04
Quinn
Quinn
I have one of those days today where the tablet refuses to continue where the phone has left off. I have searched for some background information on this issue. First of all, one needs to check whether he or she is logged in with the same account (email/library card) on all devices. Titles cannot be continued on accounts with multiple library cards or different logins. In addition to that, one needs to check whether the app is allowed to use background data and whether the phone’s battery saver is not freezing the app.

Update your app and reboot your device if the syncing is not working. Open up and scroll through the title of your interest while online to force a sync. Also, remember that downloaded files are tied to the specific device that you downloaded on, so they will not magically appear on the other devices that you have downloaded the same title on. If you need to read a lot offline, you will need to download the title on each of your devices. If none of these work, contact Hoopla support with your account email and the ebook title that is not transferring your bookmarks correctly and they will be able to check for any server-side issues.
2025-09-03
Leah
Leah
I would advise readers trying to keep their 'hoopla' ebooks up to date on their phone, tablet and laptop to treat it as a cloud-synced app – log in with your same library card/email and make sure your device is connected to the internet after you finish reading a chapter.

On my devices to read ‘hoopla’ books I try to: 1) Be signed into the same library card / email account as used on the other devices; 2) Make sure that I finish a chapter, or even pause, in a title and then very quickly open another title whilst online so that hoopla can update the location of where you are up to in that title on its servers; 3) Make sure that you have the latest version of the app installed on your devices to read ‘hoopla’ books. As mentioned previously, the only thing that is downloaded to and stored on local devices is the offline copy of a title. So if you want to read offline a title that you have downloaded to your phone, you will also need to download that title to your tablet to read it offline. Your reading position and basic bookmarks are in the cloud, provided that hoopla is able to sync.

Occasionally the syncing will not work. This is usually a temporary problem and closing the app and reopening it while connected to Wi-Fi will fix the problem 90% of the time. Make sure the background app refresh and data usage are not turned off for the Hoopla app. I try to avoid logging out and adding a different library card to my account. If the problem persists take a screenshot of the title/borrow page and send it to Hoopla support and they can check to see if the bookmark for that title is on the server.
2025-09-05
Chloe
Chloe
Here is a quick checklist that I can remember to help people with this problem. First, login to your library account from all your devices. Keep your app up to date. Open a book while online at least once after you read it to upload your reading position. Note that offline downloaded books will not magically transfer to other devices. You will need to download them on each device you intend to read on. Additionally, make sure that background refresh, data management, and battery savings are not disabling the reading app.

Even with these quick fixes, though, it’s occasionally possible that your titles just won’t sync. Reboot your device, reopen the title, and wait a few minutes. If that doesn’t work, contact library support with the title in question and your library account email address. So far, this has been a relatively minor problem, easily solved by pausing online the first time one reads a title, after which it works seamlessly to sync up all of one’s devices mid-chapter.
2025-09-06
Kara
Kara
As for a more detailed test report for ebook and audiobook functionality (on various devices), here’s a more technical summary after I’d tested quite a few titles: Hoopla stores your reading position and bookmarks on their servers. These are tied to your account, not to any particular device. Thus, consistently signing into an app, periodically maintaining network connectivity and allowing the app to sync up changes is the key to successful functionality. For me, when switching back and forth between the browser-based web player and my mobile app, the web player would occasionally be a minute or so behind my mobile. A simple refresh of the browser window in question would then often bring it up to date within a few seconds.

Note that different types of media are generally more or less syncable. For example, audiobooks typically are very sync able because they are checkpointed frequently. On the other hand, eBooks and comics may require a manual “sync” by opening and “paging forward” a line or two. Also note that when a loan of a title expires, any progress made while it was borrowed will be lost for good once it is returned. Hoopla’s titles are stored locally on each device, and thus cannot be “synced” between them. Also, Hoopla does not download eBooks to Kindle e-ink readers, as some other services do. So, if you wish to read eBooks on an e-reader and have them be syncable across devices, you will need to use a supported tablet, or read them using the web or mobile apps and re-download the portion you were reading as necessary. If you find that the syncing of titles is consistently failing, test the title first to make sure it’s working correctly for you, and then take screenshots and record the timestamps of when the failures occur. Then contact Hoopla support and they will generally be able to identify the problem as being account related.
2025-09-07

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