Hockey Hazard: When Desire Crosses the Ice
he paused, "It isn't. It isn't even about being respected."
Silence settled over the room.
"Leadership is about producing predictable outcomes, and for any organization to succeed, uncertainty must be minimized," He began to pace slowly, "Processes exist to reduce uncertainty, systems exist to reduce uncertainty, and hierarchy exists to reduce uncertainty."
Everything sounded reasonable and academic. Even elegant. Then he stopped pacing, "I'd like to offer a case study."
He picked up a marker and wrote across the board: CASE STUDY: Managing High-Value Human Assets
Most students assumed executives, managers, and top performers. Only Chase felt his stomach tighten. Adrian faced the room again.
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