First Class Male
If a package arrived damaged, late, or not at all, it was easy to personally take the frustration out on the man or woman in uniform behind the counter.
When a Postoffice opens on time every day for three solid years without exception, no one appreciates it. No one says, “Thank you, job well done,” But, have that same Postoffice open late, or worse, not open at all, and people will talk about it for the next ten years. And they’ll remember the name of the Postmaster who was in charge the day it happened.
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