Is it Second Chance?
It wasn't a standard review form; it was handwritten, in a tight, analytical script I knew too well.
"He didn't complain about the purple hair, the pink dress, or your past," Mark said, pushing the note toward me. "He complained about your omotenashi." I took the paper, my fingers trembling slightly.
Larry hadn't used his judgment against me; he had used his high standards. The note was organized into three bullet points: Napkin Placement: "Table three, guest (Mrs. Sanford) was left for 2.3 minutes after being seated before her oshibori was delivered. Napkin folds were slightly uneven. Omotenashi demands instant, perfect presentation of comfort."
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