Cycle of Cliches
Touchdown
We will have our respective touchdowns today – Jahnobi at 6:30 PM British Standard Time at Gatwick, and I at 6:30PM IST in Pune. Nineteen days have elapsed since I am away from my workplace (you may read Karmabhumi). I have no clue how my team members are performing their daily rituals of chanting “Thank you for calling…”, “I understand your concern, however…”, “the options that I can give you are…”, “I apologize for the inconvenience…” to appease a bunch of unknown, unseen, fatally wronged, over-promised and under-delivered voices and names on the other hemisphere of the world, trying their guts out to get the best possible solutions to their issues. It’s not easy, going through t