FUBU
May kasamang mga hinahakit.
It could be personal or professional.
Halos lahat may kwentong tampok.
Sabay na din kaming umakyat pabalik ng training room.
As soon as we went back, Saro started distributing headsets to each one of us.
"Those are Y-jacks. Pretty sure you guys know what that is."
Y-jacks are headsets we use to listen to someone else's calls. Unlike the regular headsets, it has two endpoints. One should be connected to the direct line while the other is to the agent's headset.
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