The Only Fixer
I switched back to English and patiently repeated, "A Gorman-made Hoffmann tool set, 16 sockets, a torque wrench, and a precision micrometer set. They were bought with this equipment when the factory was built; it should be in a silver metal box."
Donald Winston, the workshop supervisor and a seasoned equipment maintenance veteran, scoffed. "Hey, Mr. Zigger, do you think this is your home? You know where everything is? We don't have those in our factory!"
I calmly replied, "You do. It's on the second shelf in the warehouse, the third box from the top. It should have an 'Ersatzteile' label on it."
Donald's expression instantly changed.
'Ersatzteile' was Gorman for 'sp
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