FUBU
lucillerosales
she turned to Jeremiah who was then grinning.
"Of course." he grabbed a marker and started writing down things that looked odd to all of us.
CX
CB
CI
"Alright. Has anyone ever seen these things on their customer's notes?"
We all nodded, they were odd, but every time we check on the account notes of our customers, these jargons were always there.
"CX means customers, CB means callback and CI means called in." he started writing down this entire note on the whiteboard.
CX CI to ask for ADJ. Checked CX credit score. Not eligible. Offered PP adj. Declined.
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